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Holiday Safety Tips for Multifamily Housing Communities

The holiday season is a time for joy and celebration, but it also presents unique safety challenges. While many people look forward to decorating, cooking festive meals, and gathering with friends and family, it's crucial to remain vigilant. Accidents can happen, and fires are among the most significant safety issues during this time of year.

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Recent Resources

Preserving Affordable Housing: Insights and Resources from PAHRC and NLIHC's Virtual Event

The Public and Affordable Housing Research Corporation (PAHRC) and the National Low Income Housing Coalition (NLIHC)...

The Best of 2024: Insurance Insights Housing Professionals Couldn’t Miss

Insurance is a critical foundation for protecting multifamily housing agencies, providing coverage that shields...

From Pests to Policies: The Top Risk Management Topics of 2024

Housing inherently involves risks. Individuals and families comprise communities, bringing unique lives, social...

From Compliance to DEI: 2024’s Most Impactful Online Training Courses

With over 100 courses and certifications available, the HAI Group Online Training platform offers something for every...

The State of Affordable Housing: Key Findings from the 2024 Picture of Preservation

The report emphasizes the need for improved policies to preserve the nation’s federally assisted housing stock,...

Protect Your Operations: The Importance of Extra Expense Insurance

Keeping essential housing operations running during an emergency situation requires swift action. Extra expense...

Research Case Study: Elm City Communities’ One Million Jobs Campaign

Upon release from prison, formerly incarcerated individuals face significant challenges, particularly regarding...

Research Case Study: Roanoke Redevelopment and Housing Authority’s EnVision Center

Professional and personal growth opportunities come in various forms, from weeklong conferences to quick workshops...

Understanding Supply Chain Cybersecurity: Essential Q&A for Affordable Housing Providers

There's nothing more frustrating than when things feel out of control. Imagine your organization does everything right...

Holiday Safety Tips for Multifamily Housing Communities

The holiday season is a time for joy and celebration, but it also presents unique safety challenges. While many people...

Emergency Generator Safety Tips for Multifamily Housing Providers

Portable generators are vital during power outages but pose significant risks that must be addressed. Ensuring the safe...

Research Case Study: Seattle Housing Authority’s Digital Navigators

The internet is a standard amenity for many households, providing access to vast information and connecting people...

Research Case Study: Burlington Housing Authority’s Offender Reentry Program

Incarcerated individuals nearing their release date face significant challenges as they prepare to transition back to...

Protecting Your Assets: Risk Control Insights for Maintenance Garages

Maintenance staff are vital to a housing agency's success. In addition to their daily tasks, they monitor properties to...

Elder Abuse: Recognizing, Preventing, and Addressing the Silent Epidemic

Elder abuse is a distressing and often hidden issue that can have devastating effects on older residents in public and...

Research Case Study: Boulder Housing Partners is Bringing School Home

The first few years of a child's life are critical for their development. Research shows that 90% of a brain develops...

Research Case Study: Akron Metropolitan Housing Authority's Early Childhood Initiative

Located south of Cleveland, Ohio, the Akron Metropolitan Housing Authority (AMHA) serves 10% of Summit County’s...

Research Case Study: Bath Housing’s Comfortably Home Program

As homeowners grow older, they face a growing list of challenges that can prevent them from aging in place, including...

Research Case Study: Boston Housing Authority’s Healthy Homes Initiatives

Providing the best for public housing residents sometimes means taking a multifaceted approach that marries in-house...

Research Case Study: Fresno Housing’s DEI Strategic Framework

When it comes to dismantling generations of inequity, change does not happen overnight.

Research Case Study: Housing Authority of the City of Austin's iDADS Program

Less than a decade ago, the Housing Authority of the City of Austin (HACA) observed a lack of father figures in many...

Research Case Study: Opportunity Home San Antonio's JEDI Team

Opportunity Home San Antonio, formerly known as San Antonio Housing Authority, is working to prevent institutional...

Research Case Study: Rutland Housing Authority Integrates Support Program for Elderly Population

For many senior citizens, the thought of where they will spend their golden years can be concerning. Will they be able...

Securing Your Digital Future: Essential Cyber Insurance Renewal Tips for Housing Agencies

As housing agencies increasingly rely on digital systems and data management, the importance of cyber insurance cannot...

Empower Your Organization: Get Certified in Economic Development and Rental Housing Finance

Completing a certificate program offers many benefits for employees, including gaining industry-relevant experience,...

Let’s Talk About Meth Claims

Property claims related to methamphetamine are on the rise. While they’re not the most frequently reported claim—as of...

From Mitigation to Maintenance: Top Online Training Courses for Housing Professionals

As a housing professional, you juggle various responsibilities, including customer service, mitigation, mediation,...

New Smoke Alarm Guidelines for Federally Assisted Housing: What You Need to Know

In 2022, Congress passed the “Public and Federally Assisted Housing Fire Safety Act of 2022,” introducing new smoke...

Trampoline and Bounce House Safety: Statistics and Multifamily Risk Mitigation Tips

Bounce houses and trampolines are popular sources of fun and entertainment for children, but they can also lead to...

Simplify Your Staff Training with HAI Group Online Training’s Assign and Buy Tool

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VAWA 2022 Q&A: Addressing Key Questions for Housing Providers

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Claims Corner: Navigating Legal Risks in Public Housing Security

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Why Builders Risk Insurance is Crucial for Housing Development

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Shielding Your Community: Essential Cybersecurity Courses for the Public Housing Sector

You’re at your desk when the familiar tone of a new email sounds on your computer. The email is from human resources,...

Building Safe and Fair Housing for All: A Focus on LGBTQ+ Communities

Public housing authorities (PHAs) have an obligation to affirmatively further fair housing by combatting discrimination...

Ensuring Safety with NSPIRE: Training the Next Generation

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Staying Cool in Public Housing: HUD's New Guidelines for Extreme Heat

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Partnering for Wellness: 8 Strategies for Public Housing Health Initiatives

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Raising the Roof: Exploring the World of Green Roofs in Housing

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Exploring Playground Safety: Facts, Figures, and Strategies

Playgrounds are essential spaces for children’s development and fun, providing a healthy outlet for their energy while...

Championing Safety: Marilee Arsenault's Leadership Shines at North Providence Housing Authority

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Building Inclusive Communities: Strategies for PHAs to Advance Equity

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Small PHAs, Big Changes: Navigating the Path to Equity and Inclusion

Public housing authorities (PHAs) have an obligation to affirmatively further fair housing by combatting discrimination...

Navigating Elevator Safety: Compliance and Requirements in Residential Buildings

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Beyond the Boiler: 3 Key Strategies for Mechanical Room Safety

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5 Things to Know: Navigating Service Animal vs. Pet Accommodations in Public Housing

Over the years, man’s best friend has transformed from a protector of livestock and household pets to a contributing...

Compliance Essentials: Navigating Non-Rent Fees in Public and Affordable Housing

Property owners and managers face the challenge of interpreting and adhering to the regulations and guidelines...

PHA Protection: Addressing Liability Challenges in Housing Choice Voucher Management

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Q&A: Navigating the Landscape of Affordable Housing Finance and Development with Grow America's RHDFP Certification Program

For professionals in public and affordable housing, this is a time of both tremendous need and immense opportunity....

Cybersecurity Terms Affordable Housing Agencies Need to Know in 2024

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Navigating Commercial Insurance: A Guide for Public and Affordable Housing Agencies

Navigating the complex commercial insurance landscape can sometimes feel like deciphering hieroglyphics in a funhouse...

Protecting Public Trust: Why Public Housing Agencies Need Cyber Insurance Coverage

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Wrap-Up Insurance Unveiled: Understanding OCIPs and CCIPs for Housing Development Projects

Housing organizations embarking on significant construction endeavors may encounter unfamiliar insurance products...

Enhancing Communication with Residents: Best Practices for Housing Organizations

Effective communication is the foundation for establishing strong relationships between housing organizations and their...

The Resurgence of Ransomware and What it Means for Housing Organizations

In the wake of a significant surge in ransomware attacks across the United States in 2021, 2022 appeared to offer a...

Elevate Your Public Housing Agency's Cybersecurity Defenses (at No Cost) With MS-ISAC

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Inside HAI Group's Journey to a Fourth Consecutive Top Workplaces Honor in Connecticut

HAI Group has once again proven its commitment to fostering an exceptional work environment by securing a coveted spot...

Recent VAWA Settlements Put Affordable Housing Providers on Notice: Comply or Face Consequences

Recent settlements in Nevada, Tennessee, Michigan, and California highlight the U.S. Department of Housing and Urban...

From Insights to Action: How HAI Group's Risk Control Collaboratives Empower Housing Professionals

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Weathering the Storm: The Changing Landscape of Wind and Hail Insurance for Housing Providers

Once upon a time, public and affordable housing providers enjoyed a certain freedom regarding wind and hail...

HAI Group Explains: Insurance Endorsements for Public and Affordable Housing Providers

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PODCAST: HAI Group's Troy LePage Discusses the Company's Tech-Driven Evolution and the Power of Partnership

In a strategic initiative to enhance customer experience, elevate operations, and drive growth, HAI Group embarked on a...

Nuclear Verdicts and the Nation's Most Formidable Litigation Environments

Nuclear verdicts—generally considered legal verdicts exceeding $10 million—significantly contribute to social...

Growing with Gratitude: Inside HAI Group's Inspiring Gratitude Tree Project

In early December, Ed Malaspina, president and CEO of HAI Group, discovered a surprising sight in the Redding room, a...

From Risk to Resilience: Resources to Protect Affordable Housing from Natural Hazards

The Public and Affordable Housing Research Corporation (PAHRC), is the research entity of HAI Group, an insurer...

2023 Rewind: HAI Group's Most Popular Content Unveiled

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Warmth Without Worries: A Fireplace Safety Guide

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Security Under Scrutiny: The Evolving Landscape of Multifamily Premises Liability

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Unit Cleanout Guidelines for Public and Affordable Housing Property Managers

When a housing unit becomes vacant, a well-documented cleanout procedure is essential to guide maintenance workers or...

Unveiling Hidden Dangers: The Fire Risks Lurking in Your Dryer and Bathroom Vents

Understanding the fire risks and hazards associated with cleaning dryer and bathroom vents may not be at the top of...

How U.S. Veterans Have Helped Shape Affordable Housing

HAI Group is the proud, leading sponsor of the Public and Affordable Housing Research Corporation (PAHRC), a nonprofit...

5 Essential Steps to Winterize Your Housing Organization

It's never too early or too late to ensure your housing organization is well-prepared for the challenges posed by...

Safeguarding Your Investment: Vacant Unit Maintenance Tips

Public and affordable housing organizations strive to fill vacancies as quickly as possible to fulfill community...

Preparing for Winter Storms: Protecting Your Properties, Employees, and Residents

Winter storms can bring a host of challenges, including snow and ice accumulation, high winds, and frigid temperatures....

HAI Group Receives Positive Outlook from AM Best: A Testament to Excellence

In a testament to its unwavering commitment to excellence and sound financial practices, HAI Group's Financial Strength...

Unlocking the Benefits of Password Managers: Say Goodbye to the Password Struggle

Chances are, you've experienced the password struggle in the last month. For many, the struggle is weekly.

11 Bed Bug Myths Debunked

Bed bug infestations can be tricky to handle, but you may be doing more work than you need to. We asked Jeffrey White,...

Emerging Risks in Housing: A PFAS Primer

Whether you’re aware of PFAS and the risks they pose, or you’re hearing about these chemicals for the first time,...

HAI Group's HARRG Earns Third Consecutive Demotech Honor, Recognized as ‘Top Achiever’ in the Insurance Industry

For the third consecutive year and fourth time overall, HAI Group’s Housing Authority Risk Retention Group, Inc....

Is it OK to Step on a Cockroach? Our Expert Has Answers to Your Roach-Related Questions

As far as household pests go, cockroaches are pretty disgusting. They scuttle around under cover of darkness, multiply...

6 Reasons to Keep Your Housing Organization's Contact Information Current with Your Insurer

Staying connected and informed is vital for ensuring the smooth operation and protection of your organization. One key...

Understanding Directors and Officers Insurance: A Crucial Shield for Housing Organizations

In the complex landscape of public and affordable housing, a myriad of responsibilities falls upon directors and...

Strengthening Cybersecurity Culture: How Public Housing Organizations Can Embrace Cybersecurity Awareness Month

Given that public and affordable housing organizations play a critical role in our communities—providing essential...

Balancing Care and Caution: Risks of Visiting Nurses in Affordable Housing Communities

As housing organizations increasingly recognize the importance of providing essential healthcare services to their...

NIMS Framework: A Lifeline for Public and Affordable Housing Emergency Readiness

The National Incident Management System (NIMS) is a comprehensive approach to effectively manage and coordinate...

Fire Safety in Affordable Housing: The Benefits of Collaborating With Your Local Fire Department

In ensuring the safety and well-being of residents in public and affordable housing, collaboration with local fire...

Emerging Risks in Housing: Navigating Technological Advancements, Societal Shifts, and Environmental Concerns

The landscape of public and affordable housing organizations is evolving rapidly, shaped by technological advancements,...

Innovations and Challenges in Insurance: HAI Group CEO's Views on AI, Weather, and Workforce

HAI Group President and CEO Ed Malaspina recently sat down with Lori Chordas from AM Best for an AM Best TV segment on...

10 Ways to Optimize Housing Operations with Strategic Record Management

Record management is crucial for the success and sustainability of public and affordable housing organizations....

Insurance Implications: The Pros and Cons of Direct Hiring vs. Contracted Security Services for Housing Organizations

In ensuring the safety and security of residents, a critical decision housing organizations face is whether to directly...

Contract Clues: Hold Harmless Considerations for Affordable Housing Organizations

Have you ever been blamed for something entirely out of your control? It’s happened to most of us, often for minor...

Why Tenant Discrimination Insurance is a Priority for Affordable Housing Organizations

Ensuring fair and equal treatment of tenants is of utmost importance in the housing industry. Unfortunately, instances...

The Cost of Training vs. the Cost of Workplace Misconduct

While the cost of employee training may total a few hundred or few thousand dollars, it pales in comparison to $20.2...

Stay Ahead of the Storm: How Affordable Housing Organizations Can Prepare for Summer Weather

As the U.S. grapples with increasingly severe and unpredictable weather patterns, public and affordable housing...

Insuring Success: The Crucial Function of Certificates of Insurance

In the realm of commercial insurance, certificates of insurance (COIs) play a crucial role in facilitating business...

Tailored Insurance Guidance: HAI Group's Account Executives at Your Service

Insurance can be complicated, especially if you work with multiple carriers and agents to meet your organization’s...

Burning Issue: Understanding the Fire Risks of E-Bikes, Micromobility Products for Housing Agencies

The popularity and availability of micromobility products such as electric bikes (e-bikes), electric scooters...

Want to Build New Deeply Affordable Housing? Check Out the Faircloth-to-RAD Program

HAI Group is a leading sponsor of the Public and Affordable Housing Research Corporation (PAHRC), a nonprofit that...

Navigating the Riskscape: 10 Key Public Housing Risks

In the complex world of public housing, an array of potential risks lurk, from cyber threats to policy changes. For...

The Case for Growing With the Multifamily Affordable Housing Market

As the need for commercial insurance grows, so do the opportunities for agencies searching for new clients. In a market...

Cyber Insurance Applications: 11 Red Flags That Can Impact Your Coverage

Cyber insurance is a crucial tool housing organizations should consider leveraging to hedge against increasing...

PHA Protection: Ensuring Owner Compliance With Voucher Program Requirements

When a property owner participating in a federal voucher program fails to meet unit health and safety obligations, the...

Get to Know the Public and Affordable Housing Research Corporation (PAHRC)

At a time when a decent, safe, and affordable place to call home is out of reach for more than 15 million Americans,...

Securing Spaces: Why Deadly Weapons Coverage Matters

Active shooter and workplace violence incidents are a growing threat to businesses of all types, including public and...

New Research Shares PHA Policies and Practices to Promote Equity

The word ‘equity’ has become a buzzword in today’s social landscape. And when it comes to public housing authorities...

Law Shields Florida Multifamily Owners With Certain Security Measures From Liability Related to Third-Party Crime

As part of a larger tort reform, the Florida legislature has leveled the playing field for tort claims against...

Contract Clues: Leveraging Indemnity to Transfer Contractual Risk

An indemnity clause is a form of contractual risk transfer that shares similarities with the hold harmless provision,...

Case Study: Enfield Housing Authority Onboards KnowBe4 Cybersecurity Training Program

When Enfield (CT) Housing Authority Executive Director Scott Bertrand heard about the KnowBe4 cybersecurity awareness...

HUD Announces 'Substantive' Updates to Section 8 Contract Renewal Guidebook

The U.S. Department of Housing and Urban Development (HUD) this week announced “substantive changes” to a portion of...

High-Rise Fire Safety Tips for Multifamily Affordable Housing

High-rise buildings present several unique fire safety challenges compared to low-rise buildings and single-family...

Cybersecurity Resilience: A Guide for Affordable Housing Organizations Seeking Robust Cyber Insurance Coverage

Cybersecurity threats are all too real for housing organizations and take many forms, including phishing, ransomware,...

Consider This Coverage Before Your Affordable Housing Organization's Next Special Event

Your housing organization never needs an excuse to celebrate its achievements, but before hosting your next special...

Remediating and Preventing Mold in Multifamily Housing

Left untreated, mold can cause significant health risks for your residents—and significant liability for your...

The Complete Guide to Public Housing Insurance Requirements

Insurance is crucial for businesses, offering a safety net against potential financial losses due to unforeseen events....

Contract Clues: How Affordable Housing Providers Should Approach Contract Negotiations

Contract negotiations are critical in ensuring your housing organization actually receives the products and services it...

Is Your Affordable Housing Organization's Business Personal Property at Risk?

Does your housing organization have insurance coverage to protect lost, stolen, or damaged business personal property?

3 Skills You Need to Be an Effective Manager in the Affordable Housing Industry

The micromanager. The workaholic. The narcissist. Chances are you’ve encountered at least one of these bad boss types...

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Unbeknownst to many, frozen pipes pose a silent yet substantial threat to affordable housing properties nationwide,...

Exploring the Guardians of Community Affordability: Insights from Two Proactive Organizations

While the terms ‘subsidized’ and ‘affordable’ often go hand in hand when most people think about the U.S. affordable...

2022 in Review: The 10 Most Viewed HAI Group Blog Posts

We relaunched our company blog in 2022 with the goal of delivering timely insurance, risk management, and professional...

3 Free Preservation Resources Housing Agencies Need to Know About

As the U.S. is facing a shortage of over seven million affordable rental homes for extremely low-income renters, and...

Understanding the Threat of Internal Fraud in Public Housing

The insurance industry has spotlighted the rise of external fraud, and rightfully so, as cybersecurity incidents...

How Deferred Maintenance Can Cost Affordable Housing Organizations

Housing organizations that have been deferring maintenance during the pandemic should start making plans to safely...

REAC 101: An Overview of HUD's Public Housing Inspection Process

Maintaining safe and decent housing is a fundamental responsibility for public housing organizations. With the recent...

In the Studio: HAI Group Online Training Developing New PHM Certification Course

Marianne Krager, an associate trainer with Nan McKay and Associates (NMA), sits at a desk covered in black felt as she...

Vandalism Problems? Try These Tips to Improve Your Affordable Housing Organization's Property Security

While vandalism incidents may seem trivial compared to violent crime, they still come at a potentially high cost to...

Celebrating 10 Years of Nationwide Preservation Data

HAI Group is a proud sponsor of the NHPD, a database that helps people better understand the stock of publicly...

How to Mitigate Fire Risk on Affordable Housing Construction Sites

Affordable housing organizations rehabilitating aging residential properties or building new developments are exposed...

HAI Group Donates $5K to Connecticut Foodshare to Help Feed Struggling Families

For the second straight year, HAI Group donated $5,000 to Connecticut Foodshare as part of Bank of America’s 23rd...

Got Issues With Extreme Heat and Flooding? Here’s How One Agency is Tackling Them

Like many cities across the U.S., the city of Yonkers has long been plagued by extreme heat and flooding brought about...

HAI Group Employees Harvest 290 Pounds of Produce for Local Food Pantry

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Unoccupied vs. Vacant Buildings: Key Differences and Insurance Implications

In the realm of commercial insurance, terms like "vacant" and "unoccupied" hold specific meanings, especially in the...

HAI Group's HARRG Among 'Elite Few' Insurers to Earn Demotech Honor

An HAI Group risk retention group is among a select group of property and casualty insurers nationwide to earn...

Flood Planning and Mitigation for Affordable Housing

With flooding now the top natural peril in the U.S., and research finding that 40 percent of the nation’s occupied...

How to Use HAI Group's Guided Business Continuity Planning Tool for Affordable Housing Organizations

If an emergency strikes, does your housing organization have a plan in place to remain operational, or is the...

5 Tips to Retain (and Attract) Affordable Housing Talent

The traditional workforce landscape we once knew has seen a complete overhaul over the past few years, thanks in large...

AM Best Reaffirmed HAI Group's 'Excellent' Rating—What Does It Mean?

HAI Group remains in an excellent position to meet its insurance and financial obligations, according to an independent...

6 Fire Safety Tips for Affordable Housing Organizations [Free Resources]

Not every structure fire can be prevented—there’s a reason nearly every town, no matter how small, has a dedicated...

Fire Prevention Week: The Importance of Fire Safety Education in Low-Income Communities

Poverty conditions don’t invariably lead to more fires but do present certain risk factors that should be addressed on...

3 Emerging Risks to Public and Affordable Housing Organizations

Your public or affordable housing organization can't develop an informed response to emerging risks if you don't know...

Is Your Affordable Housing Organization Cyber Smart?

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4 Tips to Protect Your Affordable Housing Organization From a Cyberattack

Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years,...

Visit HAI Group at National NAHRO!

We're excited to exhibit at the NAHRO Together conference in San Diego this week and network with public and affordable...

Denver Housing Authority's Ransomware Scare: The Anatomy of a Cyberattack

The staff at Denver Housing Authority (DHA) weren't blind to the possibility of a cyberattack. In fact, staff had taken...

Powerful (and Free!) New Cybersecurity Resource for Public Housing Agencies

The housing industry continues to be an attractive target for cybercriminals, who can do real damage to your agency in...

The 5-Step Risk Management Process for Affordable Housing Organizations

At HAI Group, we define risk as the existence of uncertainty regarding a future loss. The “uncertainty” is an event...

New Webinar to Discuss Flood Planning and Mitigation for Affordable Housing Organizations

It’s no secret that natural disasters are becoming more prevalent across the country. Over the last decade, the U.S....

3 Tips to Create a Solid Online Training Onboarding Program

Take a moment to think back to all of the jobs you’ve had over the years. What made you quit? If you answered having a...

Making Property Improvements? Here's How Your HAI Group Account Executive Can Help

If you’re a policyholder at HAI Group, we want you to know that we have your back. We don’t disappear once your policy...

Explained: Public Housing vs. Affordable Housing

The terms public housing and affordable housing are often confused, and understandably so, as both refer to rental...

Case Study: The Importance of Indemnification (Hold Harmless) Clauses in Construction Contracts

A resident trips and falls on your sidewalk, which is in the process of being replaced. He injures his back and...

Want Protection From Environmental Cleanup Liability? The First Step is Knowing That the Rules Are Changing

The federal environmental site assessment standard codified into law two decades ago to protect commercial property...

NAHRO CEO 'Puzzled' By Lack of Affordable Housing Funds in New Law

Lawmakers should have included investments in affordable housing in the Inflation Reduction Act, says National...

Study Predicts Huge Apartment Demand, Difficulties Keeping Units Affordable

A new study commissioned by the National Apartment Association and the National Multifamily Housing Council projects...

Does Your Housing Organization Need a Cyber Forensics Retainer?

Even the best-prepared organization is vulnerable to cybercriminals seeking to hold data and systems hostage in...

Empowerment Through Awareness: Understanding Human Trafficking in Affordable Housing

Human trafficking, commonly regarded as one of the most severe global human rights issues of the modern day, can happen...

Are Your Emergency Pull Cords Working As Designed?

Emergency pull cords are a common feature in multifamily housing, installed throughout units as a safety precaution for...

Meet Jeffrey Wade, HAI Group's 2022 Risk Champion of the Year

HAI Group’s board and committee members convene annually to determine the winners of our Risk Management Awards,...

How to Identify and Prevent Heat-Related Illnesses

Employees and residents exposed to extreme heat or who regularly work in hot environments have a high potential for...

Essential Carbon Monoxide Safety Tips for Multifamily Housing

Carbon monoxide (CO) is a naturally occurring gas commonly referred to as the “silent killer” because it is colorless,...

Questions to Consider Before Accepting Donated Property

Local municipalities and private owners may offer to donate property to your affordable housing organization. While...

When Should Property Managers Review Unit Safety With Residents?

Regularly passing on safety and security recommendations to residents is an essential practice for housing...

Best Practices for Maintaining a Safe and Successful Splash Pad

Recreational water facilities—also known as splash parks, splash pads, spray grounds, wet decks, or spray parks—have...

How to Avoid Paying Unforeseen Insurance Costs for Vacant Properties

If you've ever chalked up money for a streaming service or gym membership you didn't end up using regularly, then you...

3 Steps to Avoiding Auto Incidents at Affordable Housing Organizations

Operating a vehicle may be a necessary duty and job requirement for a number of housing organization staff positions,...

Howard University Scholarship Award Created to Honor Legacy of Former HAI Group Employee

In 2021, Gibriel Cham, a beloved colleague and immensely positive force at HAI Group, passed away unexpectedly.

Demystifying Insurance Coverage Limits

Insurance jargon can often be a labyrinth for those not entrenched in the industry. Amid the terminology maze, housing...

Navigating Contractor Partnerships: Strategies for Identifying and Minimizing Project Risks

Affordable housing organizations planning significant redevelopment or renovation projects must partner with...

To Mow, or Not To Mow: Should Residents Be Involved in Property Maintenance?

Most housing organizations handle lawn maintenance and snow removal directly or through an insured third-party...

How to Retain and Inspire Multifamily Housing Employees

Maybe you’ve heard the term “Great Resignation” in the news recently, used to describe an economic trend that took off...

Manage Your Housing Organization's Online Reputation [90-Day Action Plan]

Online reputation management is more crucial than ever in maintaining a successful multifamily operation. In terms of...

Understanding Wildfires: Risks, Causes, and Community Resilience

Wildfires are unplanned and uncontrolled fires that burn in natural areas but can spread quickly and devastate...

Hurricane Readiness for Apartments and Multifamily Housing: A Step-by-Step Plan

Hurricane preparedness is a critical component of emergency planning for housing providers. Proactively preparing for...

Is a Solar PV System Right for Your Affordable Housing Organization?

Thanks to numerous incentives and better technology, installing a solar photovoltaics (PV) system on your multifamily...

How to Communicate Through a Crisis

David Oates is the kind of professional you hope you never need. A former U.S. Navy public affairs officer, Dave runs...

4 Ways Your Housing Organization Can Benefit From Accreditation

Affordable housing providers are a busy group. Every day, you juggle multiple competing priorities with limited time...

Keep Your Multifamily Property Safe: Fire Safety Tips for Residents and Staff

Fire safety is a collective effort between property management, maintenance staff, and residents. Share these key...

Bolster Your Housing Organization's Cybersecurity With Data Backups

Cybercriminals would like nothing more than to hold your housing organization’s system and sensitive data hostage.

(Former) Intern Spotlight: Lyle Luth, HAI Group Online Training Developer

Lyle Luth learned the basics of video production during his HAI Group internship, an experience that helped kickstart...

Safety-Oriented Building Upgrades Multifamily Affordable Housing Providers Should Consider

If you own or manage multifamily housing properties, you know there are many risks to consider daily, including fire...

(Former) Intern Spotlight: Ariana Parker, HAI Group Human Resources Generalist

Ariana Parker works in HAI Group's Human Resources department, with a focus on recruiting top talent to work for the...

(Former) Intern Spotlight: Matthew Higgins, HAI Group Business Development Consultant

Before Matthew Higgins joined HAI Group’s business development team, he learned the ropes of commercial property and...

Get to Know AHAB: The Affordable Housing Accreditation Board

If you’re a high-achieving housing agency looking to continuously improve your operations, getting accredited with the...

Does Your Housing Organization Need an IT Consultant for Cybersecurity?

Your organization's IT team, in-house or contracted, serves as one of its front-line defenses against cybercriminals....

10 Do's and Don'ts for Mitigating Multifamily General Liability and Property Losses

HAI Group has seen an increase in the frequency and severity of several different loss areas. Over recent years, this...

Essential Tips for Flood Preparedness and Response

A flood is defined as a condition where two or more acres of normally dry land or two or more properties are inundated...

Silent, but Deadly: What Affordable Housing Organizations Need to Know About Radon Gas

Odds are, if you’re in the multifamily affordable housing industry, your to-do list is already frighteningly long. Even...

Discover Customer Service Made for (and by) the Affordable Housing Industry

Insurance isn’t optional for multifamily affordable housing organizations (or anyone, for that matter). To that end,...

Cybersecurity 101: Simple and Effective Password Tips

We tend to fancy our passwords as undecipherable, but the data clearly shows otherwise: 60% of the breaches analyzed in...

HAI Group CEO Talks Community Support and Career Opportunities

HAI Group President and CEO Ed Malaspina recently sat down with iHeartRadio's Renee Dinino to discuss the...

11 Common Multifamily Employment Claims To Consider

So long as a housing organization has employees, it is likely to face some type of employment practice liability...

6 Real-Life Ransomware Attacks That Shocked Affordable Housing and Public Sector Agencies

There’s a spine-chilling uptick in cyberattacks—the FBI received a record number of cyber-related complaints last year,...

Develop Your Housing Organization's Cyber Incident Response Plan [Playbook]

Despite a housing organization’s best efforts to boost cybersecurity, not all incidents can be prevented. To prepare...

Securing Tomorrow: The Vital Role of Excess Liability Coverage in Affordable Housing

In an era marked by escalating settlement values and growing jury awards due to social inflation, the imperative for...

How to Make Your Multifamily Property More Energy Efficient

Energy costs can contribute substantially to the overall financial burden of housing. Inefficient buildings—those with...

4 Trends Affecting Multifamily Affordable Housing

Affordable housing provides stability and security—along with a springboard to success—to our country's most vulnerable...

Are Impact-Resistant Shingles Worth the Investment?

If you’re considering replacing your shingles—you’ve been hit by a storm, say, or your shingles are curling or...

4 Components of a Secure, Cost-Efficient Key Control Program

An outdated (or non-existent) key control program can pose serious safety and security risks for multifamily affordable...

Meet Betty Dye, HAI Group's 2021 Risk Champion of the Year

HAI Group’s board and committee members convene annually to determine the winners of our Risk Management Awards,...

Incident Response Techniques to Help Your Housing Organization Avoid Losses

No matter how many precautions your housing organization takes, accidents and incidents are bound to happen. You may...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Incident and Accident Reporting

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety