HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Housing Risk Guide: Dryer and Bathroom Vent Safety

This guide provides essential information about fire risks and hazards associated with neglected dryer and bathroom vent maintenance. Regular cleaning and inspections can help prevent dangerous conditions and protect your housing organization.

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Recent Resources

10 Online Courses to Elevate Your Housing Career

Building a successful career in the public and affordable housing industry requires ongoing learning and adaptation....

Skip the Travel, Keep the Learning: Why Online Training Works

It’s the middle of the workweek, and you’re buried in emails. As you skim through, you spot an invitation to a one-week...

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority,...

HAI Group’s 2025-2026 Training Catalog: Essential Courses for Housing Professionals

HAI Group® Online Training is proud to announce the release of its 2025-2026 course catalog, packed with updated...

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...

Discover the New HAI Group Website: Enhanced, Streamlined, and Built for You

We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Now Open

2025 Playground Poster and Essay Contest

As National Playground Safety Week (April 21-25) approaches, rally your young residents (ages 6-14) to explore the importance of protecting their playground kingdom by promoting safety.

Now Open

2025 HAI Group Resident Scholarship Program

HAI Group's Resident Scholarship Program awards $6,000 scholarships annually to help low-income residents pursue higher education. Eligible students may receive scholarships for up to four consecutive years.

Now Open

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Fire Safety in High-Rise Buildings

RISK MANAGEMENT | Maintenance

Identifying and Remediating Mold

RISK MANAGEMENT | Maintenance

Raising the Roof: Exploring the World of Green Roofs in Housing

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Dryer and Bathroom Vent Safety

RISK MANAGEMENT | Resident Safety

Elder Abuse: Recognizing, Preventing, and Addressing the Silent Epidemic

RISK MANAGEMENT | Maintenance

Slips, Trips, and Falls: A Preventable Risk

RISK MANAGEMENT | Maintenance

Portable Generator Safety Tips

RISK MANAGEMENT | Management

How to Boost Volunteer Impact and Mitigate Risks at Your Housing Agency

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.