Housing Risk Guide: Food Service Distribution Best Practices

  • June 27, 2025

Food distribution is often a central part of housing organization events and outreach, from cookouts and holiday parties to food pantries and grab-and-go meals. But when your organization serves food, whether it’s home-cooked, catered, donated, or pre-packaged, you’re taking on added risk.

Improper storage, poor hygiene, or unclear responsibilities can quickly lead to foodborne illness or injury. To protect residents, staff, and your organization, following food safety best practices every time food is handled or served is essential.

What you'll learn

  • How to safely store, prepare, and serve food at housing events

  • Best practices for sanitation, temperature control, and handling leftovers

  • Tips to minimize foodborne illness and reduce liability risk

  • Key considerations for food pantries, potlucks, and outdoor grilling

  • When to use third-party vendors and what coverage to check for

Why this matters

Foodborne illness can affect anyone, but it poses an even greater risk in community settings where meals are served in bulk and supervision may vary. Events and outreach programs often involve young children, older adults, or individuals with underlying health conditions, making food safety even more critical.

A single incident involving contaminated food, improper temperature control, or cross-contamination could result in illness, personal injury claims, and reputational damage. By following safety protocols, training staff and volunteers, and setting clear procedures, your organization can help ensure every event is both safe and successful.

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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy. 

HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).

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