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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Research
  • July 15, 2025

Myth vs. Reality: Data-Driven Insights on Affordable Housing

Affordable housing is an integral part of communities across the country, helping nearly 7 million households and 13.28...
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Research
  • July 8, 2025

How PHAs are Designing Innovative Ways to Improve Cost Effectiveness, Self Sufficiency, and Housing Choice

The Moving to Work (MTW) Demonstration empowers a select group of public housing authorities (PHAs) to implement...
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Research
  • May 27, 2025

Five Ways Affordable Housing Organizations Can Use PAHRC's Research to Advance Their Work

Research and data are powerful tools for affordable housing organizations. They can help replicate proven programs,...
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Research
  • May 1, 2025

Get to Know the Public and Affordable Housing Research Corporation (PAHRC)

At a time when a safe and affordable place to call home is out of reach for more than 15 million Americans, the...
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Research
  • April 8, 2025

A Communitywide Transformation in the North End of Newport

For more than two decades, the Housing Authority of the City of Newport (HACN) has been transforming the North End of...
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Research
  • March 28, 2025

Research Case Study: Housing Authority of the City of Asheville’s Marvelous Math Club

Math is everywhere and an integral part of our lives. From counting fingers in the early years to budgeting for bills...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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