Since taking on the role of executive director at North Providence Housing Authority in 2021, Marilee Arsenault has prioritized safety and security within the organization. She began her journey with the agency in December 2018 as a public housing coordinator before moving to the role of executive assistant. Two years after becoming executive director, Arsenault was named HAI Group’s 2023 Risk Champion of the Year.

Elevators are a common feature in multistory public and affordable housing properties, offering convenience and accessibility to residents. From transporting groceries to aiding those with mobility restrictions, elevators have seamlessly integrated into our daily lives. 

Mechanical rooms. They are often out of sight, out of mind for many, with little foot traffic and an assumption that the machinery within the room will operate unsupervised.

Over the years, man’s best friend has transformed from a protector of livestock and household pets to a contributing member of society. As a service dog, canines of any size and breed take on critical responsibilities to ensure their owner is safe, such as identifying when their owner will have a seizure, or by getting the medicine they need to treat an illness.

Property owners and managers face the challenge of interpreting and adhering to the regulations and guidelines established by the Department of Housing and Urban Development (HUD). Among these complexities lies the realm of non-rent fees in HUD-assisted properties. 

Since cybersecurity can feel overwhelming for those outside the information technology sphere, we've developed a list of 15 (mostly non-technical) cybersecurity terms that public and affordable housing leaders and employees should know in 2024. 

Navigating the complex commercial insurance landscape can sometimes feel like deciphering hieroglyphics in a funhouse maze—confusing, daunting, and occasionally filled with unexpected twists and turns. However, for public and affordable housing providers, mastering the basics of insurance is akin to wielding a powerful shield against the whims of fate, ensuring the protection of vital assets and the continuity of essential services.

Housing organizations embarking on significant construction endeavors may encounter unfamiliar insurance products designed to mitigate construction-related risks. One such product is wrap-up insurance, a specialized form of construction liability coverage offered in two primary variations—owner-controlled insurance programs (OCIPs) and contractor-controlled insurance programs (CCIPs).

In this article, we offer an insightful overview of wrap-up insurance and delineate the crucial distinctions between OCIPs and CCIPs.

Effective communication is the foundation for establishing strong relationships between housing organizations and their residents. By implementing robust communication strategies, both parties can collaborate to foster an environment built on understanding, inclusivity, and transparency.