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Featured Insight

2025 Risk Champion

Caring Beyond the Job: How Decatur Housing Authority’s Jason Pounds Became a Risk Champion

When Jason Pounds joined the Decatur Housing Authority (DHA) in Nebraska, he wasn’t looking for recognition. Hired as a part-time maintenance worker in February of 2025, just two weeks after the discovery of an embezzlement and fraud case, Pounds stepped into a property in disrepair and a community in need of stability.

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Recent Resources

Partnering with HAI Group: How Membership Supports Safer, Stronger Housing Organizations

Since 1987, HAI Group has existed for one purpose: to help housing organizations promote and preserve affordable...

How HAI Group Goes the Extra Mile: What Personalized Coverage Reviews Mean for Housing Organizations

Public and affordable housing agencies face unique risks, and generic insurance options rarely provide the clarity,...

HAI Group and PAHRC Featured in Recent Issues of PHADA’s Advocate

HAI Group and the Public and Affordable Housing Research Corporation (PAHRC), HAI Group’s research division, were...

Early Detection Saved My Life: One HAI Group Leader's Story and the Message Behind Breast Cancer Awareness Month

When HAI Group’s chief governance and human resources officer, Amy Galvin, went in for a routine mammogram eight years...

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

Most of you who know me know that I like to keep things short, punchy, and to the point. I'm not usually one to write a...

Front Desk Success Stories

Discover how HAI Group’s front desk served as a launching pad for successful careers across IT, finance, underwriting,...

Upcoming Programs and Events

Register Now

2025 Policyholder Success Session

Dec. 11 | 12:30 p.m. ET

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.