HAI Group
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Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

Preparing for Disasters and Navigating Insurance Challenges in Affordable Housing: Key Takeaways from HAI Group’s PHADA Presentation

At the Public Housing Authority Directors Association (PHADA) Commissioners’ Conference this January, HAI Group’s...

Housing Risk Guide: Identifying and Remediating Mold

Mold. Beneficial in many ways—think blue cheese and penicillin—but not so much when it’s growing on your walls or...

Research Case Study: Rise and Shine with Gainesville Housing Authority

Summer learning loss is a challenge many families with school-aged children face.

Housing Risk Guide: Fire Safety in High-Rise Buildings

In today’s ever-changing landscape, understanding and managing risks is critical for multifamily housing agencies to...

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...

Research Case Study: Housing Authority of the City of Asheville’s Marvelous Math Club

Math is everywhere and an integral part of our lives. From counting fingers in the early years to budgeting for bills...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.