When winter weather strikes, housing organizations need to act fast to keep properties safe and accessible. Snow and ice buildup on walkways, roadways, and rooftops can create serious safety risks for residents and staff and open the door to costly liability claims if removal procedures aren’t clear, timely, and well-documented.
This guide outlines best practices to help housing organizations manage snow and ice removal effectively, plan ahead for winter storms, and minimize the risk of injuries and property damage.
What you'll learn
- How to plan and document snow and ice removal procedures
- Injury prevention strategies for staff and residents
- Key differences between in-house and contracted removal services
- How to safely remove snow from rooftops without causing damage
- What your contracts with third-party vendors should always include
Why this matters
Thousands of people are treated in emergency rooms for snow-shoveling injuries each year. Poorly managed snow and ice removal can lead to accidents, property damage, and potential legal action, all impacting your organization’s reputation and bottom line.
Every area of your property should be accounted for, from icy sidewalks to overloaded rooftops. Whether you're handling snow removal in-house or through a vendor, having a clear plan and thorough documentation is key to keeping residents safe and claims at bay.
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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy.
HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).