Power outages are unpredictable, but their impact doesn’t have to be. Whether caused by severe weather, grid overload, or nearby construction, outages can disrupt critical building systems, endanger vulnerable residents, and damage equipment.

For housing providers, preparation is key. Knowing how to respond before, during, and after an outage can help minimize risk, reduce downtime, and protect residents.

What you'll learn

  • Common causes and risks associated with power outages

  • How outages affect lighting, elevators, HVAC, and emergency systems

  • Steps to prepare your property and staff before a blackout

  • Resident safety considerations, especially for those with medical needs

  • Recovery and communication tips to reduce confusion and delays

Why this matters

Even a short power outage can lead to serious challenges—dark stairwells, inaccessible elevators, broken security systems, or spoiled food. Longer outages may require temporary relocation of residents, increase the risk of injury, or create compliance issues.

Housing organizations have a responsibility to maintain safe living conditions during outages and ensure staff are ready to act. With proper planning and communication, your team can respond confidently and reduce the disruption for everyone involved.

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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy. 
HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).
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