Social media is an essential communication tool, but it also presents risks when misused. These guidelines help housing agency employees navigate online platforms safely and responsibly, both in personal and professional contexts.
What you'll learn
- Best practices for using social media personally and professionally
- How to protect confidential information and uphold agency values
- Enforcement policies, reporting procedures, and legal protections
Why this matters
A personal post can affect your professional reputation and reflect on your housing agency. Without a clear policy, agencies face privacy risks, reputational harm, and potential legal issues. By educating staff and setting boundaries, housing organizations can maintain professionalism, protect sensitive information, and build trust with residents and the public.
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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy.
HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).
