We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse audiences while reflecting our updated brand identity. The enhanced platform features intuitive navigation, improved accessibility, and streamlined access to key resources, services, and support. Whether you’re exploring insurance solutions, risk control strategies, training programs, or research insights, our new website is designed to help you find what you need quickly and efficiently.
Continue reading to explore the standout features of our updated website, or click below to experience it firsthand.
Simplifying your policyholder experience: farewell to member login
One of the most significant updates is the retirement of the member login section, simplifying your interaction with our site. Previously, users were required to log in to request certificates of insurance, policy updates, and loss runs. These services are still readily available to policyholders by contacting your dedicated Account Services representative.
Streamlined claims reporting access
Your team now has easier access to report potential claims—no member login required. Previously, policyholders needed to log in to initiate a claim. Now, simply visit the Claims page directly to use our claim reporting tools and access 24/7 support.
With the new "Start a Claim" button prominently displayed at the top of every page, you can quickly follow step-by-step guidance for reporting claims and tracking follow-ups, making the process faster and more convenient.
Modernized navigation for faster access
We've reimagined our website's structure by reducing unnecessary pages and simplifying the main navigation menu. Whether you're visiting the website to learn more about HAI Group, request a quote, research training opportunities, report a claim, or explore free risk and insurance resources, you'll find everything you need with fewer clicks and greater clarity.
An improved resource center at your fingertips
Our Resource Center has undergone a significant transformation. With the departure of login restrictions, much of our valuable content is now freely accessible. Everything is just a search away, from news updates and research insights to training materials and video content.
In addition, you'll find seasonal risk control tips and details about upcoming programs and events, helping you and your agency stay informed and prepared.
Key hubs like the Crisis Communication, Cybersecurity, and Fire Prevention centers are now more accessible than ever.
Enhanced accessibility for all visitors
We've prioritized inclusivity with enhanced accessibility tools across web and mobile platforms. Our responsive design supports users with diverse needs, including vision impairments, cognitive disabilities, and other challenges.
You can adjust font sizes, line heights, letter spacing, color contrasts, and more to create a browsing experience tailored to your preferences.
Connect with your dedicated team
Every HAI Group policyholder benefits from a dedicated two-person support team consisting of an Account Services and Risk Control and Consulting representative specializing in affordable housing.
Finding your representatives is now easier than ever. Select your state from the dropdown menu to access their contact information and connect directly.
Explore the new HAI Group website today and experience a platform designed with you in mind.
--
This article is for general information only. HAI Group makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy.
