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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management
  • June 18, 2025

Housing Security and Law Enforcement Operations Guide

Safety isn’t just a priority—it’s a responsibility shared by every stakeholder in multifamily housing. Whether you’re...
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Risk Management
  • June 12, 2025

How to Identify and Prevent Heat-Related Illnesses

Employees and residents exposed to extreme heat or working in hot environments are at high risk for heat-related...
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Risk Management, Public Housing, Affordable Housing
  • May 29, 2025

Stay Ahead of the Storm: How Affordable Housing Organizations Can Prepare for Summer Weather

As extreme weather becomes more frequent and unpredictable, public and affordable housing organizations must take...
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Cybersecurity, Risk Management, Public Housing, Affordable Housing
  • May 29, 2025

How a California Housing Agency Boosted Cybersecurity with HAI Group’s Loss Prevention Fund

When a housing agency identifies a risk, taking swift action isn’t always easy, or affordable. That’s why HAI Group...
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Risk Management
  • May 27, 2025

Housing Risk Guide: Key Control

Key access is a routine part of housing operations, from managing tenant turnover to coordinating vendor visits. But...
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Cybersecurity, Risk Management, Affordable Housing
  • May 27, 2025

Don’t Get Hooked: What Housing Organizations Need to Know About Social Engineering Attacks

Social engineering is one of the most effective and difficult-to-detect cyber threats facing organizations today. These...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

Register Now

HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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