Affordable housing organizations planning significant redevelopment or renovation projects will need to partner with contractors to get the job done. So how should you select qualified contractors, monitor their work, and ensure your organization, as the project owner, isn't exposed to unnecessary risks?

Most housing organizations handle lawn maintenance and snow removal directly or through an insured third-party contractor, but it's not uncommon for residents of scattered sites to take on the responsibility. This can take the burden off busy maintenance teams and help instill a sense of pride in residents, but is it worth the risk?

Maybe you’ve heard the term “Great Resignation” in the news recently, used to describe an economic trend that took off in 2021. Experts say employees across the board are voluntarily resigning en masse in search of more fulfilling job prospects.

Online reputation management is more crucial than ever in maintaining a successful multifamily operation. In terms of attracting potential residents, building a positive online reputation can be a gamechanger, because a vast majority of consumers search online to find local businesses and services.

Wildfires are unplanned and uncontrolled fires that burn in natural areas but can spread quickly and devastate communities. They often begin unnoticed and spread quickly in dry conditions.

Hurricane preparedness is an essential part of emergency planning, helping to mitigate potential losses and prepare staff and residents for various risks associated with these powerful storms.

David Oates is the kind of professional you hope you never need. A former U.S. Navy public affairs officer, Dave runs Public Relations Security Service, a San Diego-based crisis communications firm. Dave spends his days helping his clients prepare for, and communicate through, all kinds of crises, including employee and executive misconduct, cybersecurity attacks, product recalls, mass layoffs, large-scale accidents, criminal investigations, civil litigation, and more. A sought-after speaker, Dave taught a semester-long public relations program at San Diego State University, published three books, and co-produced two LinkedIn Learning courses, Crisis Communication for HR, and HR Communication in Today’s Fluid Workplace. In between clients, he gave HAI Group’s Amy Hourigan a crash course on how affordable housing organizations can plan for, and ace, crisis communications.                                                     

Fire safety is a collective effort between property management, maintenance staff, and residents. Share these key multifamily fire safety tips with staff and residents to help prevent dangerous and destructive fires.

Cybercriminals would like nothing more than to hold your housing organization’s system and sensitive data hostage.

If you own or manage multifamily housing properties, you know there are many risks to consider daily, including fire danger, water damage, electrical issues, and property security.

Unfortunately, there's no way to prevent all accidents and incidents. It's impossible. Mitigating these risks is just part of the job. Luckily, there are several common-sense building upgrades that can help property owners, property managers, and maintenance personnel do that job. These upgrades can limit or completely prevent devastating losses—saving time, money, and most importantly, lives.