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Risk Management

  • Ally Modugno Ally Modugno
  • February 5, 2025

Let’s Talk About Meth Claims

Here's what you need to know if you have a meth-related claim at your housing organization.

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Recent Resources

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Risk Management
  • April 29, 2025

Housing Risk Guide: Cooking Fire Safety

The average American cooks six meals a week at home, so it's no surprise that cooking is the leading cause of home...
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Risk Management
  • April 21, 2025

Housing Risk Guide: Managing Vacant Units and Properties

Public and affordable housing organizations strive to fill vacancies as quickly as possible to meet community needs and...
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Insurance, Risk Management, Online Training
  • April 18, 2025

How HAI Group Uses NPS to Improve the Member Experience

As an HAI Group® policyholder or member, you’ve probably encountered the acronym NPS in emails, printed materials, or...
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Risk Management
  • April 15, 2025

Housing Risk Guide: Electric Bikes

In recent years, housing organizations have reported a noticeable uptick in fires linked to micromobility devices like...
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Risk Management
  • April 10, 2025

Housing Risk Guide: Water Damage Prevention

In 2023, water-related claims were the second most common property claim among HAI Group policyholders, resulting in...
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Cybersecurity, Risk Management
  • April 10, 2025

AI-Driven Phishing Schemes: What Public and Affordable Housing Agencies Need to Know

Cybercriminals are increasingly leveraging artificial intelligence, or AI, to create more convincing phishing schemes....
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Upcoming Programs and Events

Now Open

2025 HAI Group Resident Scholarship Program

HAI Group's Resident Scholarship Program awards $6,000 scholarships annually to help low-income residents pursue higher education. Eligible students may receive scholarships for up to four consecutive years.

Now Open

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Fire Safety

Insights for Maintenance Garages

RISK MANAGEMENT | Resident Safety

Elder Abuse: Recognizing, Preventing, and Addressing the Silent Epidemic

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Window Safety

RISK MANAGEMENT | Management

Avoiding Costly Mistakes: The Importance of Vetting Vendors Properly

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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