HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

Elder Abuse: Recognizing, Preventing, and Addressing the Silent Epidemic

Elder abuse is a distressing and often hidden issue that can have devastating effects on older residents in public and...

Let’s Talk About Meth Claims

Property claims related to methamphetamine are on the rise. While they’re not the most frequently reported claim—as of...

From Mitigation to Maintenance: Top Online Training Courses for Housing Professionals

As a housing professional, you juggle various responsibilities, including customer service, mitigation, mediation,...

VAWA 2022 Q&A: Addressing Key Questions for Housing Providers

The Violence Against Women Act (VAWA), enacted in 1994, provides housing protections to survivors of domestic violence,...

Shielding Your Community: Essential Cybersecurity Courses for the Public Housing Sector

You’re at your desk when the familiar tone of a new email sounds on your computer. The email is from human resources,...

Staying Cool in Public Housing: HUD's New Guidelines for Extreme Heat

As temperatures rise, the U.S. Department of Housing and Urban Development (HUD) is taking action to ensure public...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.