HAI Group Blog

Insurance, Risk Management, and Professional Development Tips for the Affordable Housing Industry.

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Risk Management (2)

5 Things to Know: Navigating Service Animal vs. Pet Accommodations in Public Housing

Over the years, man’s best friend has transformed from a protector of livestock and household pets to a contributing member of society. As a service dog, canines of any size and breed take on critical responsibilities to ensure their owner is safe, such as identifying when their owner will have a seizure, or by getting the medicine they need to treat an illness.

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Compliance Essentials: Navigating Non-Rent Fees in Public and Affordable Housing

Property owners and managers face the challenge of interpreting and adhering to the regulations and guidelines established by the Department of Housing and Urban Development (HUD). Among these complexities lies the realm of non-rent fees in HUD-assisted properties. 

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Enhancing Communication with Residents: Best Practices for Housing Organizations

Effective communication is the foundation for establishing strong relationships between housing organizations and their residents. By implementing robust communication strategies, both parties can collaborate to foster an environment built on understanding, inclusivity, and transparency.

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Recent VAWA Settlements Put Affordable Housing Providers on Notice: Comply or Face Consequences

Recent settlements in Nevada, Tennessee, Michigan, and California highlight the U.S. Department of Housing and Urban Development's (HUD) strengthened enforcement authority under the latest iteration of the Violence Against Women Act (VAWA). The settlement sput housing providers on notice to understand and comply with the law or face serious consequences.

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From Risk to Resilience: Resources to Protect Affordable Housing from Natural Hazards

The Public and Affordable Housing Research Corporation (PAHRC), is the research entity of HAI Group, an insurer exclusively serving public and affordable housing for more than 35 years. PAHRC’s work focuses on the impact that affordable homes bring to families and communities. In this guest blog, Kelly McElwain, PAHRC’s industry intelligence and research manager, explains how you can make your properties more resilient to natural hazards.

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Security Under Scrutiny: The Evolving Landscape of Multifamily Premises Liability

In 2015, during a visit to a Kroger grocery store in Atlanta, Georgia, a 26-year-old man was robbed and shot by two assailants, resulting in his paralysis. Four years later, a jury awarded the man nearly $70 million after his attorneys successfully argued that Kroger was aware of the store's location in an unsafe, high-crime area but failed to deploy security guards in the parking lot where the shooting occurred.

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Man carrying moving box in apartment unit

Unit Cleanout Guidelines for Public and Affordable Housing Property Managers

When a housing unit becomes vacant, a well-documented cleanout procedure is essential to guide maintenance workers or third-party contractors through standardized unit preparation for the next occupant. Proper documentation ensures a comprehensive record of tenant discussions and the steps taken to ready the unit for the incoming tenant.

In this guide, we unveil essential tips and strategies for achieving a seamless and efficient property turnover.

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