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  • May 28, 2026

Public Housing Authorities Making a Difference Through Partnerships

Across the country, public housing authorities (PHAs) are partnering to pair the affordable homes they manage with services to create a foundation for residents to improve their health, educational, and economic opportunities. From mobile health clinics in Connecticut to youth engagement programs in Alabama, PHAs establish partnerships that help families stay healthy, children succeed in school, and veterans find stable homes.

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Recent Resources

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Insurance, Risk Management, Housing Training Institute
  • April 18, 2025

How HAI Group Uses NPS to Improve the Member Experience

As an HAI Group® policyholder or member, you’ve probably encountered the acronym NPS in emails, printed materials, or...
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Insurance
  • April 14, 2025

Claims Corner: A $600K Legionella Lawsuit Defended Successfully by HAI Group

When a public housing agency (PHA) faced a $600,000 lawsuit for alleged Legionella exposure, HAI Group®’s appointed...
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Insurance, Risk Management
  • March 25, 2025

Avoiding Costly Mistakes: The Importance of Vetting Vendors Properly

Bringing a third-party vendor onto your property can be a valuable solution for maintaining and improving your...
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Insurance, Risk Management
  • March 18, 2025

Are Impact-Resistant Shingles Worth the Investment?

Replacing your shingles? Whether a recent storm did a number on your roof or your shingles are starting to show their...
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Insurance, Public Housing
  • March 12, 2025

Protecting Public Housing Assets: A Guide to HUD-Required Crime Insurance

Public housing authorities (PHAs), like any business, face risks from employee theft, fraud, and forgery that could...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • February 21, 2025

How to Boost Volunteer Impact and Mitigate Risks at Your Housing Agency

Enlisting volunteers to assist with tasks at your housing agency is an effective way to complete projects in a...
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Upcoming Programs and Events

 

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AMS+ Summer Session

Register today to participate in AMS+, an enhanced hybrid program combining the on-demand AMS curriculum with live, facilitator-led sessions and a built-in peer community, offered by the HAI Group Housing Training Institute in partnership with CHAM. 

Early Bird Savings: Save 10% by enrolling before May 31. Use code EARLYAMS10 at checkout.

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Resident Scholarship Program

February 2026

HAI Group’s Resident Scholarship Program helps low-income students pay for higher education. In 2026, we’ll be awarding scholarships worth $6,000 each to 20 residents to continue their education. Application period ends June 5.

Read more and apply.

 

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Electric Bikes

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Residents and Property Maintenance

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Cyber Risk Management

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Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, fire prevention, and resident communication strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

 Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today. 

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Fire Prevention Center

 HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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Resident Resource Center

The HAI Group Resident Resource Center offers property managers of multifamily housing communities a central place to explore safety-focused programs, contests, and easy-to-understand resources with residents in mind.

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