Skip to content

HAI Group
Resource Center

Featured Insight

Housing Research

  • Kelly McElwain_Preferred Photo Kelly McElwain
  • April 24, 2026

Your Guide to the Housing Impact Report’s Most Important Insights to Dispel Affordable Housing Myths

The Housing Impact Report, developed by the Public and Affordable Housing Research Corporation, HAI Group’s research division, delivers a comprehensive, data-driven look at how affordable rental homes shape the lives of individuals, families, and neighborhoods.

PAHRC’s new Housing Impact Report, "How Affordable Homes Strengthen People and Communities," provides clear evidence to counter widespread affordable housing misconceptions and to showcase these programs’ measurable impact.

 

Blog1_KeyTrendsinAffordableHousing

Recent Resources

  • Filter:
Insurance, Risk Management, Housing Training Institute
  • April 18, 2025

How HAI Group Uses NPS to Improve the Member Experience

As an HAI Group® policyholder or member, you’ve probably encountered the acronym NPS in emails, printed materials, or...
Read more
Insurance
  • April 14, 2025

Claims Corner: A $600K Legionella Lawsuit Defended Successfully by HAI Group

When a public housing agency (PHA) faced a $600,000 lawsuit for alleged Legionella exposure, HAI Group®’s appointed...
Read more
Insurance, Risk Management
  • March 25, 2025

Avoiding Costly Mistakes: The Importance of Vetting Vendors Properly

Bringing a third-party vendor onto your property can be a valuable solution for maintaining and improving your...
Read more
Insurance, Risk Management
  • March 18, 2025

Are Impact-Resistant Shingles Worth the Investment?

Replacing your shingles? Whether a recent storm did a number on your roof or your shingles are starting to show their...
Read more
Insurance, Public Housing
  • March 12, 2025

Protecting Public Housing Assets: A Guide to HUD-Required Crime Insurance

Public housing authorities (PHAs), like any business, face risks from employee theft, fraud, and forgery that could...
Read more
Insurance, Risk Management, Public Housing, Affordable Housing
  • February 21, 2025

How to Boost Volunteer Impact and Mitigate Risks at Your Housing Agency

Enlisting volunteers to assist with tasks at your housing agency is an effective way to complete projects in a...
Read more

Upcoming Programs and Events

HAI Group Insider Insights

 

Research to Strengthen Your Affordable Housing Advocacy

April 30 | 2 p.m. ET 

Join us for a deep dive into research and data to build a compelling case for building and preserving affordable housing.

Register Now

Lunch and Learn Insider Session: Fire Safety in Multifamily Housing

May 14 | 12 p.m. ET

Learn about 12 commonly overlooked fire hazards and receive actionable steps to implement to improve safety, reduce liability, and better protect your residents and assets.

Register Now

Cyber Threats to Public Housing: What Every Agency Needs to Know

May 22 | 1 p.m. ET 

During this virtual event, a panel of experts and housing industry professionals will discuss the real cybersecurity risks facing public housing today and share practical insights to help agencies strengthen their defenses.

Register Now  

Designing Safer Communities: CPTED Principles for Housing Professionals

May 28 | 1:30 p.m. ET

This virtual event on Crime Prevention Through Environmental Design (CPTED) will explore how thoughtful design, maintenance, technology, and operational strategies can help housing organizations create safer communities.

Register Now

Enroll Today

AMS+ Summer Session

Register today to participate in AMS+, an enhanced hybrid program combining the on-demand AMS curriculum with live, facilitator-led sessions and a built-in peer community, offered by the HAI Group Housing Training Institute in partnership with CHAM. 

Early Bird Savings: Save 10% by enrolling before May 31. Use code EARLYAMS10 at checkout.

Now Open

Loss Prevention Fund

March 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services. Application period ends May 31.

Learn more and apply.

Resident Scholarship Program

February 2026

HAI Group’s Resident Scholarship Program helps low-income students pay for higher education. In 2026, we’ll be awarding scholarships worth $6,000 each to 20 residents to continue their education. Application period ends June 5.

Read more and apply.

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

Spring Maintenance Guide

RISK MANAGEMENT | Resident Safety

Hoarding Risk, Signs, and Resources

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Resident Safety

Electric Bikes

RISK MANAGEMENT | Water Safety

Water Damage Prevention

RISK MANAGEMENT | Maintenance

Testing, Maintenance, and Inspection Standards

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Maintenance

Dangers of Gas Lines

RISK MANAGEMENT | Emergency Planning

Hail Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Learn More

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Learn More

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More