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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Insurance, Risk Management, Online Training, Research, Public Housing, Affordable Housing
  • January 7, 2025

Discover the New HAI Group Website: Enhanced, Streamlined, and Built for You

We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse...
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Insurance
  • December 31, 2024

4 Trends Affecting Multifamily Affordable Housing

Affordable housing provides stability and security—along with a springboard to success—to our country's most vulnerable...
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Cybersecurity, Insurance
  • December 20, 2024

Cyber Insurance Applications: 11 Red Flags That Can Impact Your Coverage

Cyber insurance is an increasingly important safeguard for housing organizations facing growing threats like...
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Insurance, Risk Management
  • December 19, 2024

Questions to Consider Before Accepting Donated Property

Local municipalities and private owners may offer to donate property to your affordable housing organization. While...
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Insurance, Public Housing, Affordable Housing
  • December 17, 2024

The Best of 2024: Insurance Insights Housing Professionals Couldn’t Miss

Insurance is a critical foundation for protecting multifamily housing agencies, providing coverage that shields...
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Insurance, Risk Management
  • November 15, 2024

How to Avoid Paying Unforeseen Insurance Costs for Vacant Properties

If you've ever chalked up money for a streaming service or gym membership you didn't end up using regularly, then you...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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