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Featured Insight

2025 Risk Champion

Caring Beyond the Job: How Decatur Housing Authority’s Jason Pounds Became a Risk Champion

When Jason Pounds joined the Decatur Housing Authority (DHA) in Nebraska, he wasn’t looking for recognition. Hired as a part-time maintenance worker in February of 2025, just two weeks after the discovery of an embezzlement and fraud case, Pounds stepped into a property in disrepair and a community in need of stability.

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Recent Resources

Claims Corner: A $600K Legionella Lawsuit Defended Successfully by HAI Group

When a public housing agency (PHA) faced a $600,000 lawsuit for alleged Legionella exposure, HAI Group®’s appointed...

Avoiding Costly Mistakes: The Importance of Vetting Vendors Properly

Bringing a third-party vendor onto your property can be a valuable solution for maintaining and improving your...

Are Impact-Resistant Shingles Worth the Investment?

Replacing your shingles? Whether a recent storm did a number on your roof or your shingles are starting to show their...

Protecting Public Housing Assets: A Guide to HUD-Required Crime Insurance

Public housing authorities (PHAs), like any business, face risks from employee theft, fraud, and forgery that could...

How to Boost Volunteer Impact and Mitigate Risks at Your Housing Agency

Enlisting volunteers to assist with tasks at your housing agency is an effective way to complete projects in a...

Lender Requirements: Keys to a Successful Insurance Partnership

Securing funding is often crucial for multifamily housing agencies looking to renovate or expand their properties....

Upcoming Programs and Events

Save the Date

2026 Playground Safety Poster and Essay Contest

February 2026

HAI Group invites young residents aged 6-14 from policyholder organizations to participate in our annual Playground Safety Poster and Essay Contest. Participants are encouraged to share creative ideas that highlight ways to keep playgrounds safe and secure.

Save the Date

2026 Loss Prevention Fund

March 1, 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

 

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.