HAI Group President and CEO Ed Malaspina recently sat down with Lori Chordas from AM Best for an AM Best TV segment on maintaining a skilled workforce in today's work environment, the effects of artificial intelligence on the insurance industry, emerging cybersecurity threats, and the impact severe weather has on insurance carriers.

In ensuring the safety and security of residents, a critical decision housing organizations face is whether to directly hire security personnel or opt for contracting with a third-party security service. Both options have advantages and drawbacks, but it's crucial to understand the insurance implications associated with each choice.

Have you ever been blamed for something entirely out of your control? It’s happened to most of us, often for minor transgressions around the house or office. The blame game can happen to businesses, too, including public and affordable housing organizations. 

An indemnity clause is a form of contractual risk transfer that shares similarities with the hold harmless provision, but with some crucial differences.

Insurance is crucial for businesses, offering a safety net against potential financial losses due to unforeseen events. For public housing agencies (PHAs), insurance isn't just about protecting assets and property—it's a requirement tied to funding from the U.S. Department of Housing and Urban Development (HUD).

Contract negotiations are critical in ensuring your housing organization actually receives the products and services it requires.

HAI Group remains in an excellent position to meet its insurance and financial obligations, according to an independent analysis by AM Best, a global credit rating agency.

The terms public housing and affordable housing are often confused, and understandably so, as both refer to rental housing established for eligible low-income families. But public housing and affordable housing are very different in terms of organization, management, and funding. 

A resident trips and falls on your sidewalk, which is in the process of being replaced. He injures his back and shoulder, racking up nearly $100,000 in medical bills. The resident then files a lawsuit, alleging the construction site was not properly marked or roped off. Who’s liable for the damages, you or your contractor?