Staying connected and informed is vital for ensuring the smooth operation and protection of your organization. One key aspect that often gets overlooked is keeping your organization's contact information current with your insurer.

In the complex landscape of public and affordable housing, a myriad of responsibilities falls upon directors and officers. Their decisions shape the course of the organization and impact its stakeholders, making them susceptible to legal actions that can arise from their actions or decisions. Directors and officers (D&O) insurance is a critical asset to mitigate these risks and safeguard the organization and its leadership,

The landscape of public and affordable housing organizations is evolving rapidly, shaped by technological advancements, societal shifts, and environmental concerns. While these changes bring about opportunities for progress, they also usher in a host of emerging risks that demand careful consideration and proactive mitigation.

HAI Group President and CEO Ed Malaspina recently sat down with Lori Chordas from AM Best for an AM Best TV segment on maintaining a skilled workforce in today's work environment, the effects of artificial intelligence on the insurance industry, emerging cybersecurity threats, and the impact severe weather has on insurance carriers.

In ensuring the safety and security of residents, a critical decision housing organizations face is whether to directly hire security personnel or opt for contracting with a third-party security service. Both options have advantages and drawbacks, but it's crucial to understand the insurance implications associated with each choice.

Have you ever been blamed for something entirely out of your control? It’s happened to most of us, often for minor transgressions around the house or office. The blame game can happen to businesses, too, including public and affordable housing organizations. 

Ensuring fair and equal treatment of tenants is of utmost importance in the housing industry. Unfortunately, instances of tenant discrimination—whether intentional or unintentional—still occur, posing significant financial and reputational risks to housing organizations.

In the realm of commercial insurance, certificates of insurance (COIs) play a crucial role in facilitating business transactions and safeguarding the interests of various stakeholders. These documents provide tangible proof of insurance coverage and valuable information about policy details, limits, and endorsements.

Insurance can be complicated, especially if you work with multiple carriers and agents to meet your organization’s insurance needs. It can get a little overwhelming when navigating coverage requirements for affiliate entities, requesting insurance certificates, deciphering insurance terms, and managing relationships. That’s where HAI Group’s Account Services team comes in. 

As the need for commercial insurance grows, so do the opportunities for agencies searching for new clients. In a market as broad and fragmented as commercial insurance, it takes a specialized approach to build and maintain a successful book of business.