HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

How to Communicate Through a Crisis

David Oates is the kind of professional you hope you never need. A former U.S. Navy public affairs officer, Dave runs...

Bolster Your Housing Organization's Cybersecurity With Data Backups

Cybercriminals would like nothing more than to hold your housing organization’s system and sensitive data hostage.

Safety-Oriented Building Upgrades Multifamily Affordable Housing Providers Should Consider

If you own or manage multifamily housing properties, you know there are many risks to consider daily, including fire...

Does Your Housing Organization Need an IT Consultant for Cybersecurity?

Your organization's IT team, in-house or contracted, serves as one of its front-line defenses against cybercriminals....

10 Do's and Don'ts for Mitigating Multifamily General Liability and Property Losses

HAI Group has seen an increase in the frequency and severity of several different loss areas. Over recent years, this...

Silent, but Deadly: What Affordable Housing Organizations Need to Know About Radon Gas

Odds are, if you’re in the multifamily affordable housing industry, your to-do list is already frighteningly long. Even...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.