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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Cybersecurity, Risk Management
  • August 7, 2024

Cybersecurity 101: Simple and Effective Password Tips

We tend to fancy our passwords as undecipherable, but the data clearly shows otherwise: 60% of the breaches analyzed in...
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Cybersecurity, Risk Management
  • July 31, 2024

Does Your Housing Organization Need a Cyber Forensics Retainer?

Even the best-prepared organization is vulnerable to cybercriminals seeking to hold data and systems hostage in...
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Risk Management
  • July 26, 2024

4 Components of a Secure, Cost-Efficient Key Control Program

An outdated (or non-existent) key control program can pose serious safety and security risks for multifamily affordable...
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Cybersecurity, Risk Management
  • July 24, 2024

Cybersecurity Terms Affordable Housing Agencies Need to Know

Cybersecurity can feel overwhelming if you don’t live in the IT world, but understanding the language is the first step...
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Risk Management, Public Housing
  • July 15, 2024

VAWA 2022 Q&A: Addressing Key Questions for Housing Providers

The Violence Against Women Act (VAWA), enacted in 1994, provides housing protections to survivors of domestic violence,...
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Insurance, Risk Management
  • July 15, 2024

Making Property Improvements? Here's How Your HAI Group Account Executive Can Help

If you’re a policyholder at HAI Group, we want you to know that we have your back. We don’t disappear once your policy...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

Register Now

HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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