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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Cybersecurity, Insurance, Public Housing
  • August 13, 2024

Protecting Public Trust: Why Public Housing Agencies Need Cyber Insurance Coverage

In an increasingly digitized world, where data breaches and cyber threats have become pervasive, the need for robust...
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Risk Management, Public Housing
  • July 15, 2024

VAWA 2022 Q&A: Addressing Key Questions for Housing Providers

The Violence Against Women Act (VAWA), enacted in 1994, provides housing protections to survivors of domestic violence,...
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Insurance, Public Housing, Affordable Housing
  • July 12, 2024

HAI Group Explains: Insurance Endorsements for Public and Affordable Housing Providers

In the public and affordable housing industry, flexibility is key to ensuring that insurance coverage aligns with your...
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Risk Management, Public Housing
  • June 17, 2024

Staying Cool in Public Housing: HUD's New Guidelines for Extreme Heat

As temperatures rise, the U.S. Department of Housing and Urban Development (HUD) is taking action to ensure public...
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Risk Management, Fire Safety, Public Housing
  • May 7, 2024

Burning Issue: Understanding the Fire Risks of E-Bikes, Micromobility Products for Housing Agencies

The popularity and availability of micromobility products such as electric bikes (e-bikes), electric scooters...
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Research, Public Housing, Affordable Housing
  • April 17, 2024

Housing Research: Learning Through School Closures

Stable, affordable housing is a foundation for the well-being and development of children. This report, authored by the...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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