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Risk Management

  • Ally Modugno Ally Modugno
  • February 5, 2025

Let’s Talk About Meth Claims

Here's what you need to know if you have a meth-related claim at your housing organization.

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Recent Resources

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Risk Management, Public Housing, Affordable Housing
  • January 15, 2025

Housing Risk Guide: Identifying and Remediating Mold

Mold. Beneficial in many ways—think blue cheese and penicillin—but not so much when it’s growing on your walls or...
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Risk Management, Fire Safety, Public Housing, Affordable Housing
  • January 14, 2025

Housing Risk Guide: Fire Safety in High-Rise Buildings

In today’s ever-changing landscape, understanding and managing risks is critical for multifamily housing agencies to...
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Online Training, Affordable Housing
  • January 14, 2025

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...
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Research, Public Housing, Affordable Housing
  • January 7, 2025

Research Case Study: Opening Doors to Public Housing

Nearly two dozen housing authorities collaborated with the Vera Institute of Justice to eliminate barriers to accessing...
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Insurance, Risk Management, Online Training, Research, Public Housing, Affordable Housing
  • January 7, 2025

Discover the New HAI Group Website: Enhanced, Streamlined, and Built for You

We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse...
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Research, Affordable Housing
  • January 1, 2025

Research Case Study: Rise and Shine with Gainesville Housing Authority

Summer learning loss is a challenge many families with school-aged children face.
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Upcoming Programs and Events

Now Open

2025 HAI Group Resident Scholarship Program

HAI Group's Resident Scholarship Program awards $6,000 scholarships annually to help low-income residents pursue higher education. Eligible students may receive scholarships for up to four consecutive years.

Now Open

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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