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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Cybersecurity, Risk Management, Public Housing, Affordable Housing
  • October 24, 2023

Unlocking the Benefits of Password Managers: Say Goodbye to the Password Struggle

Chances are, you've experienced the password struggle in the last month. For many, the struggle is weekly.
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Risk Management, Public Housing, Affordable Housing
  • October 23, 2023

11 Bed Bug Myths Debunked

Bed bug infestations can be tricky to handle, but you may be doing more work than you need to. We asked Jeffrey White,...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • October 13, 2023

Emerging Risks in Housing: A PFAS Primer

Whether you’re aware of PFAS and the risks they pose, or you’re hearing about these chemicals for the first time,...
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Risk Management, Public Housing, Affordable Housing
  • October 5, 2023

Is it OK to Step on a Cockroach? Our Expert Has Answers to Your Roach-Related Questions

As far as household pests go, cockroaches are pretty disgusting. They scuttle around under cover of darkness, multiply...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • September 29, 2023

6 Reasons to Keep Your Housing Organization's Contact Information Current with Your Insurer

Staying connected and informed is vital for ensuring the smooth operation and protection of your organization. One key...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • September 1, 2023

Why Directors and Officers Insurance Is Essential for Public Housing Organizations

In the complex landscape of public and affordable housing, a myriad of responsibilities falls upon directors and...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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