Proactive risk management is crucial for housing organizations seeking to safeguard residents, staff, property, and financial stability. HAI Group’s Multifamily Housing Risk Control Manual serves as a comprehensive guide for building a strong, coordinated risk management program.

Designed specifically for public and affordable housing professionals, this manual provides actionable tools, checklists, and best practices to help your organization prevent losses, comply with regulatory requirements, and foster a culture of safety and preparedness.

What you’ll learn

  • Core concepts and principles of effective risk management
  • How to form and operate a safety committee that drives accountability
  • Best practices for staff and resident training and education
  • Procedures for investigating and reporting accidents and claims
  • Facility inspection and preventive maintenance guidelines
  • Strategies for managing automotive, residential, and construction-related risks
  • Steps to strengthen emergency preparedness and business continuity
  • Guidance for protecting your organization’s reputation through transparency, ethics, and communication

Why this matters

Effective risk control extends beyond compliance: It’s about protecting your people, property, and mission. Every incident prevented represents time, money, and trust preserved. By following the processes outlined in this manual, from identifying and evaluating risks to implementing control techniques, you can reduce losses, demonstrate due diligence, and ensure long-term operational resilience.

The manual also supports alignment with HUD requirements, insurance expectations, and federal, state, and local codes, making it a valuable resource for any housing organization striving to operate safely, efficiently, and responsibly.

Access more resources

Be sure to explore the full range of resources we’ve curated on our Resource Center, designed to help you stay informed, prepared, and resilient, ready to handle anything that comes your way confidently.

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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy. 

HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).

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