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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management, Public Housing, Affordable Housing
  • December 7, 2023

Security Under Scrutiny: The Evolving Landscape of Multifamily Premises Liability

In 2015, during a visit to a Kroger grocery store in Atlanta, Georgia, a 26-year-old man was robbed and shot by two...
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Risk Management, Public Housing, Affordable Housing
  • December 7, 2023

Unit Cleanout Guidelines for Public and Affordable Housing Property Managers

When a housing unit becomes vacant, a well-documented cleanout procedure is essential to guide maintenance workers or...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • November 6, 2023

5 Essential Steps to Winterize Your Housing Organization

It's never too early or too late to ensure your housing organization is well-prepared for the challenges posed by...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • November 6, 2023

Safeguarding Your Investment: Vacant Unit Maintenance Tips

Public and affordable housing organizations strive to fill vacancies as quickly as possible to fulfill community...
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Risk Management, Public Housing, Affordable Housing
  • November 6, 2023

Preparing for Winter Storms: Protecting Your Properties, Employees, and Residents

Winter storms can bring a host of challenges, including snow and ice accumulation, high winds, and frigid temperatures....
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Research, Public Housing, Affordable Housing
  • November 1, 2023

Housing Research: Natural Hazards and Federally Assisted Housing

The impact of natural disasters on affordable housing is an increasingly pressing concern for communities across the...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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