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Risk Management

  • IMG_4166-2 Mike Torelli
  • June 18, 2025

Housing Security and Law Enforcement Operations Guide

Here's what you need to know to improve safety in multifamily housing through planning, training, partnerships, and effective security management.

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Recent Resources

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Risk Management
  • April 21, 2025

Housing Risk Guide: Managing Vacant Units and Properties

Public and affordable housing organizations strive to fill vacancies as quickly as possible to meet community needs and...
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Insurance, Risk Management, Online Training
  • April 18, 2025

How HAI Group Uses NPS to Improve the Member Experience

As an HAI Group® policyholder or member, you’ve probably encountered the acronym NPS in emails, printed materials, or...
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Risk Management
  • April 15, 2025

Housing Risk Guide: Electric Bikes

In recent years, housing organizations have reported a noticeable uptick in fires linked to micromobility devices like...
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Insurance
  • April 14, 2025

Claims Corner: A $600K Legionella Lawsuit Defended Successfully by HAI Group

When a public housing agency (PHA) faced a $600,000 lawsuit for alleged Legionella exposure, HAI Group®’s appointed...
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Risk Management
  • April 10, 2025

Housing Risk Guide: Water Damage Prevention

In 2023, water-related claims were the second most common property claim among HAI Group policyholders, resulting in...
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Cybersecurity, Risk Management
  • April 10, 2025

AI-Driven Phishing Schemes: What Public and Affordable Housing Agencies Need to Know

Cybercriminals are increasingly leveraging artificial intelligence, or AI, to create more convincing phishing schemes....
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Upcoming Programs and Events

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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