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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management, Public Housing, Affordable Housing
  • June 27, 2025

Housing Risk Guide: Food Service Distribution Best Practices

Food distribution is often a central part of housing organization events and outreach, from cookouts and holiday...
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Insurance
  • June 26, 2025

Front Desk Success Stories

Discover how HAI Group’s front desk served as a launching pad for successful careers across IT, finance, underwriting,...
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Risk Management, Fire Safety
  • June 23, 2025

Sample Policy: Barbecue Safety Rules and Guidelines

Barbecue grills are a common and enjoyable amenity in many housing communities. However, improper use or poor...
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  • June 23, 2025

Understanding Wildfires: Risks, Causes, and Community Resilience

Wildfires are fast-moving, unplanned fires that ignite in forests, grasslands, or brush, and they can devastate homes...
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Risk Management, Public Housing, Affordable Housing
  • June 20, 2025

Is Your Housing Property Protected from Equipment Failure? What Housing Organizations Need to Know

When critical systems like boilers or HVAC units fail, entire buildings can become unlivable, and getting them back in...
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Risk Management
  • June 18, 2025

Housing Security and Law Enforcement Operations Guide

Safety isn’t just a priority—it’s a responsibility shared by every stakeholder in multifamily housing. Whether you’re...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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