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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Insurance, Public Housing
  • September 20, 2024

Tailored Insurance Guidance: HAI Group's Account Executives at Your Service

Insurance can be complicated, especially if you work with multiple carriers and agents to meet your organization’s...
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  • September 16, 2024

Got Issues With Extreme Heat and Flooding? Here’s How One Agency is Tackling Them

Like many cities across the U.S., the city of Yonkers has long been plagued by extreme heat and flooding brought about...
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Research
  • September 13, 2024

Research Case Study: Boston Housing Authority’s Healthy Homes Initiatives

Providing the best for public housing residents sometimes means taking a multifaceted approach that marries in-house...
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Research
  • September 10, 2024

Research Case Study: Fresno Housing’s DEI Strategic Framework

When it comes to dismantling generations of inequity, change does not happen overnight.
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Risk Management
  • September 9, 2024

3 Emerging Risks to Public and Affordable Housing Organizations

Your public or affordable housing organization can't develop an informed response to emerging risks if you don't know...
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Online Training
  • September 2, 2024

3 Tips to Create a Solid Online Training Onboarding Program

Take a moment to think back to all of the jobs you’ve had over the years. What made you quit? If you answered having a...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

Register Now

HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Learn More