HAI Group
Resource Center

Featured Insight

New Research From PAHRC

Technical Report: Estimating the Cost to Preserve the Nation’s Public Housing Stock

Maintaining safe, affordable homes for residents has become increasingly urgent as public housing ages. These homes provide stability and opportunity for the 1.5 million people who rely on public housing. This research provides a data-driven foundation to guide policymakers, housing authorities, and communities in sustaining public housing for generations to come.

10YearReport_FeaturedImage

Recent Resources

The Most Overlooked Causes of Water Damage in Multifamily Properties

Water damage is one of the most common insurance claims among HAI Group policyholders. The impact of water intrusion in...

Incident Response Techniques to Help Your Housing Organization Avoid Losses

No matter how many precautions your housing organization takes, accidents and incidents are bound to happen. You may...

Small PHAs, Big Changes: Navigating the Path to Equity and Inclusion

Public housing authorities (PHAs) have an obligation to affirmatively further fair housing by combatting discrimination...

The Resurgence of Ransomware and What it Means for Housing Organizations

In the wake of a significant surge in ransomware attacks across the United States in 2021, 2022 appeared to offer a...

How to Avoid Paying Unforeseen Insurance Costs for Vacant Properties

If you've ever chalked up money for a streaming service or gym membership you didn't end up using regularly, then you...

Research Case Study: Everett Housing Authority’s Hiring Practices

By definition, a mission statement is a formal summary of a company, organization, or individual’s aims and values.

Upcoming Programs and Events

Register Now

2025 Virtual Risk Management Conference

Nov. 6 | All Day

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

 

Register Now

2025 Policyholder Success Session

Dec. 11 | All Day

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.