October is Cybersecurity Awareness Month, now in its 19th year. So why should you—someone working in the housing industry—care about cybersecurity? Public and affordable organizations are being breached by cybercriminals with increasing frequency.

The staff at Denver Housing Authority (DHA) weren't blind to the possibility of a cyberattack.

In fact, staff had taken steps in 2021 to address the organization's cybersecurity vulnerabilities, said Jim DiPaolo, DHA's deputy CFO. But in September 2021, disaster struck—DHA was completely locked out of the files and systems it relies on due to a ransomware attack. 

"We had a fairly good business continuity plan," DiPaolo said during a June 2022 interview with HAI Group. "We were backing up our systems, and felt that we had a fairly strong [cybersecurity] program that wasn't going to be open to this type of threat."

At HAI Group, we define risk as the existence of uncertainty regarding a future loss. The “uncertainty” is an event that can occur and, in the case of a housing organization, adversely affect its objectives, mission, vision, or bottom line.

If you’re a policyholder at HAI Group, we want you to know that we have your back. We don’t disappear once your policy is issued. On the contrary, our goal as your insurance carrier is to establish a relationship with you and communicate regularly to ensure your organization is protected. 

The terms public housing and affordable housing are often confused, and understandably so, as both refer to rental housing established for eligible low-income families. But public housing and affordable housing are very different in terms of organization, management, and funding. 

A resident trips and falls on your sidewalk, which is in the process of being replaced. He injures his back and shoulder, racking up nearly $100,000 in medical bills. The resident then files a lawsuit, alleging the construction site was not properly marked or roped off. Who’s liable for the damages, you or your contractor?

Lawmakers should have included investments in affordable housing in the Inflation Reduction Act, says National Association of Housing and Redevelopment Officials (NAHRO) CEO Mark Thiele. 

A new study commissioned by the National Apartment Association and the National Multifamily Housing Council projects the need for 4.3 million new apartments by 2035 to keep up with expected demand but notes that due to housing underproduction after the 2008 financial housing crisis, keeping new units affordable will be a challenge.

Even the best-prepared organization is vulnerable to cybercriminals seeking to hold data and systems hostage in exchange for payment. Ransomware attacks, as they’re known, impact every industry. Since 2016, the U.S. has experienced around 4,000 ransomware attacks daily.