HAI Group Blog

Insurance, Risk Management, and Professional Development Tips for the Affordable Housing Industry.

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Andrew Ragali, Lead Marketing Specialist, HAI Group

Andrew Ragali is a lead marketing specialist at HAI Group. His core focus is the development of compelling and informative content to help HAI Group's clients navigate insurance and risk management in the affordable housing industry. Send Andrew your ideas, questions, and thoughts: aragali@housingcenter.com

Denver Housing Authority Ransomware Scare Title Screen

Denver Housing Authority's Ransomware Scare: The Anatomy of a Cyberattack

The staff at Denver Housing Authority (DHA) weren't blind to the possibility of a cyberattack.

In fact, staff had taken steps in 2021 to address the organization's cybersecurity vulnerabilities, said Jim DiPaolo, DHA's deputy CFO. But in September 2021, disaster struck—DHA was completely locked out of the files and systems it relies on due to a ransomware attack. 

"We had a fairly good business continuity plan," DiPaolo said during a June 2022 interview with HAI Group. "We were backing up our systems, and felt that we had a fairly strong [cybersecurity] program that wasn't going to be open to this type of threat."

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Sidewalk construction

Case Study: The Importance of Indemnification (Hold Harmless) Clauses in Construction Contracts

A resident trips and falls on your sidewalk, which is in the process of being replaced. He injures his back and shoulder, racking up nearly $100,000 in medical bills. The resident then files a lawsuit, alleging the construction site was not properly marked or roped off. Who’s liable for the damages, you or your contractor?

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Study Predicts Huge Apartment Demand, Difficulties Keeping Units Affordable

A new study commissioned by the National Apartment Association and the National Multifamily Housing Council projects the need for 4.3 million new apartments by 2035 to keep up with expected demand but notes that due to housing underproduction after the 2008 financial housing crisis, keeping new units affordable will be a challenge.

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