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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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  • November 29, 2022

REAC 101: An Overview of HUD's Public Housing Inspection Process

Maintaining safe and decent housing is a fundamental responsibility for public housing organizations. With the recent...
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Risk Management, Fire Safety
  • November 17, 2022

How to Mitigate Fire Risk on Affordable Housing Construction Sites

Affordable housing organizations rehabilitating aging residential properties or building new developments are exposed...
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  • August 19, 2022

Case Study: The Importance of Indemnification (Hold Harmless) Clauses in Construction Contracts

A resident trips and falls on your sidewalk, which is in the process of being replaced. He injures his back and...
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  • July 14, 2022

Essential Carbon Monoxide Safety Tips for Multifamily Housing

Carbon monoxide (CO) is a naturally occurring gas commonly referred to as the “silent killer” because it is colorless,...
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Risk Management
  • June 21, 2022

3 Steps to Avoiding Auto Incidents at Affordable Housing Organizations

Operating a vehicle may be a necessary duty and job requirement for a number of housing organization staff positions,...
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  • May 3, 2022

Hurricane Readiness for Apartments and Multifamily Housing: A Step-by-Step Plan

Hurricane preparedness is a critical component of emergency planning for housing providers. Proactively preparing for...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

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HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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