HAI Group Blog

Insurance, Risk Management, and Professional Development Tips for the Affordable Housing Industry.

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Andrew Ragali | Manager, Marketing and Communications | HAI Group

Andrew Ragali is a manager with HAI Group's Marketing and Communications Department. His core focus is the development of compelling and informative content to help HAI Group's clients navigate insurance and risk management in the affordable housing industry. Send Andrew your ideas, questions, and thoughts: aragali@housingcenter.com

From Insights to Action: How HAI Group's Risk Control Collaboratives Empower Housing Professionals

Kechelle Jones entered HAI Group’s Mid-Atlantic Risk Control Collaborative in early August 2023 with uncertainty about what awaited her. Upon leaving the event, equipped with newly acquired policies, procedures, and best practices, she promptly initiated transformative changes within her housing organization.

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PODCAST: HAI Group's Troy LePage Discusses the Company's Tech-Driven Evolution and the Power of Partnership

In a strategic initiative to enhance customer experience, elevate operations, and drive growth, HAI Group embarked on a comprehensive journey in 2023 to transition from an outdated core insurance system to a cutting-edge enterprise full-suite insurance platform provided by OneShield—an industry leader in tailored business solutions for property and casualty insurers.

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Nuclear Verdicts and the Nation's Most Formidable Litigation Environments

Nuclear verdicts—generally considered legal verdicts exceeding $10 million—significantly contribute to social inflation, a term used in the insurance industry to describe the rising costs of insurance claims due to changing social attitudes, perceptions, and legal trends.

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Samantha Thomas and Ed Malaspina stand in front of HAI Group's Gratitude Tree

Growing with Gratitude: Inside HAI Group's Inspiring Gratitude Tree Project

In early December, Ed Malaspina, president and CEO of HAI Group, discovered a surprising sight in the Redding room, a spacious gathering area within the company's Cheshire, Connecticut office. Unlike the dormant and barren trees outside, a tree adorned the room's south wall, growing day by day, leaf by leaf.

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2023 Rewind: HAI Group's Most Popular Content Unveiled

As we say goodbye to another transformative year, join us in exploring HAI Group's most popular blog posts, risk management resources, and HAI Group Online Training courses of 2023. These resources serve as essential tools for housing professionals navigating an ever-evolving landscape.

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Security Under Scrutiny: The Evolving Landscape of Multifamily Premises Liability

In 2015, during a visit to a Kroger grocery store in Atlanta, Georgia, a 26-year-old man was robbed and shot by two assailants, resulting in his paralysis. Four years later, a jury awarded the man nearly $70 million after his attorneys successfully argued that Kroger was aware of the store's location in an unsafe, high-crime area but failed to deploy security guards in the parking lot where the shooting occurred.

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Man carrying moving box in apartment unit

Unit Cleanout Guidelines for Public and Affordable Housing Property Managers

When a housing unit becomes vacant, a well-documented cleanout procedure is essential to guide maintenance workers or third-party contractors through standardized unit preparation for the next occupant. Proper documentation ensures a comprehensive record of tenant discussions and the steps taken to ready the unit for the incoming tenant.

In this guide, we unveil essential tips and strategies for achieving a seamless and efficient property turnover.

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Securing Tomorrow: The Vital Role of Excess Liability Coverage in Affordable Housing

In an era where public housing agencies are increasingly venturing into the private market, a time marked by escalating settlement values and growing jury awards due to social inflation, the imperative for affordable housing providers to fortify their liability coverage has never been more pressing.

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Clogged dryer vent

Unveiling Hidden Dangers: The Fire Risks Lurking in Your Dryer and Bathroom Vents

Understanding fire risks and hazards associated with cleaning dryer and bathroom vents may not be at the top of your to-do list, but neglecting these often-overlooked areas can pose significant fire risks and hazards to your housing organization. 

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