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Resident Program

HAI Group Scholarship Fund: Opening Doors to Opportunity Through Education

For many residents living in public and affordable housing, the cost of higher education can feel out of reach. HAI Group’s Resident Scholarship Program was created to help change that by supporting residents who are working toward their educational goals and investing in their futures.

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Recent Resources

Skip the Travel, Keep the Learning: Why Online Training Works

It’s the middle of the workweek, and you’re buried in emails. As you skim through, you spot an invitation to a one-week...

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority,...

HAI Group’s 2026-2027 Training Catalog: Essential Courses for Housing Professionals

The newest training catalog from HAI Group® has arrived, bringing together the courses, certifications, and learning...

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...

Discover the New HAI Group Website: Enhanced, Streamlined, and Built for You

We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse...

From Compliance to DEI: 2024’s Most Impactful Online Training Courses

With over 100 courses and certifications available, the HAI Group Online Training platform offers something for every...

Upcoming Programs and Events

Now Open

Loss Prevention Fund

March 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

Now Open

Playground Safety Poster and Essay Contest

February 2026

HAI Group invites young residents aged 6-14 from policyholder organizations to participate in our annual Playground Safety Poster and Essay Contest. Participants are encouraged to share creative ideas that highlight ways to keep playgrounds safe and secure.

Read the contest details and apply.

Now Open

Resident Scholarship Program

February 2026

HAI Group’s Resident Scholarship Program helps low-income students pay for higher education. In 2026, we’ll be awarding scholarships worth $6,000 each to 20 residents to continue their education. Application period ends June 5.

Read more and apply.

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

Spring Maintenance Guide

RISK MANAGEMENT | Resident Safety

Hoarding Risk, Signs, and Resources

RISK MANAGEMENT | Emergency Planning

Emergency Evacuation Planning

RISK MANAGEMENT | Maintenance

Rodent Control

RISK MANAGEMENT | Water Safety

Water Damage Prevention

RISK MANAGEMENT | Maintenance

Protecting from Equipment Failure

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Emergency Planning

Tornado Safety

RISK MANAGEMENT | Flood Safety

Tips for Flood Preparedness

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.