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Free Video Resource

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Cooking Fire Safety: Tips to Protect Your Home and Community

Cooking is the leading cause of home fires. Share our free safety video with residents to help prevent incidents and protect your community.

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Recent Resources

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Online Training
  • March 14, 2025

Skip the Travel, Keep the Learning: Why Online Training Works

It’s the middle of the workweek, and you’re buried in emails. As you skim through, you spot an invitation to a one-week...
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Online Training, Public Housing, Affordable Housing
  • February 21, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority,...
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Cybersecurity, Insurance, Risk Management, Online Training, Fire Safety, Public Housing, Affordable Housing
  • January 30, 2025

HAI Group’s 2025-2026 Training Catalog: Essential Courses for Housing Professionals

HAI Group® Online Training is proud to announce the release of its 2025-2026 course catalog, packed with updated...
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Online Training, Affordable Housing
  • January 14, 2025

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...
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Insurance, Risk Management, Online Training, Research, Public Housing, Affordable Housing
  • January 7, 2025

Discover the New HAI Group Website: Enhanced, Streamlined, and Built for You

We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse...
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Online Training, Public Housing, Affordable Housing
  • December 12, 2024

From Compliance to DEI: 2024’s Most Impactful Online Training Courses

With over 100 courses and certifications available, the HAI Group Online Training platform offers something for every...
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Upcoming Programs and Events

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Free Virtual Event

Two Years of Navigating NSPIRE: What We've Learned & What The Future Will Bring

Sept. 30 | 1:30 p.m. ET

This free session will help you get up to speed on year two of NSPIRE by covering new protocols, preparation strategies, and key takeaways to help your organization succeed in HUD-REAC inspections.

Free Virtual Event

Post-Fire Response for Property Managers

Oct. 6 | 1 p.m. ET

Kick off Fire Prevention Week with this prerecorded training and live Q&A, where we'll cover critical steps housing organizations should take after a fire occurs.

Register Today

Tips and Tricks for Making the Most of the NHPD

Oct. 15 | 2 p.m. ET

Join the Public and Affordable Housing Research Corporation and National Low Income Housing Coalition to learn how to access and use the National Housing Preservation Database, navigate updated resources, and learn tips for mapping tools and linking datasets.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Learn More

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More