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Featured Insight

Company Milestone

  • K_FaveHAI130_Resized Ed Malaspina
  • September 25, 2025

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

AM Best has upgraded our member companies to an A+ (Superior) Financial Strength Rating (FSR). This milestone speaks volumes about the strength of our organization and the trust we've built with our members.

AM Best Celebration-18-2_Resized

Recent Resources

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Online Training
  • June 23, 2023

The Cost of Training vs. the Cost of Workplace Misconduct

While the cost of employee training may total a few hundred or few thousand dollars, it pales in comparison to $20.2...
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Online Training, Research
  • May 18, 2023

Want to Build New Deeply Affordable Housing? Check Out the Faircloth-to-RAD Program

Despite an estimated shortage of 7.3 million rental homes affordable and available to extremely low-income families,...
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Risk Management, Online Training
  • November 23, 2022

In the Studio: HAI Group Online Training Developing New PHM Certification Course

Marianne Krager, an associate trainer with Nan McKay and Associates (NMA), sits at a desk covered in black felt as she...
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Online Training
  • October 13, 2022

5 Tips to Retain (and Attract) Affordable Housing Talent

The traditional workforce landscape we once knew has seen a complete overhaul over the past few years, thanks in large...
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Insurance, Online Training
  • September 22, 2022

Visit HAI Group at National NAHRO!

We're excited to exhibit at the NAHRO Together conference in San Diego this week and network with public and affordable...
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Upcoming Programs and Events

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Free Virtual Event

Two Years of Navigating NSPIRE: What We've Learned & What The Future Will Bring

Sept. 30 | 1:30 p.m. ET

This free session will help you get up to speed on year two of NSPIRE by covering new protocols, preparation strategies, and key takeaways to help your organization succeed in HUD-REAC inspections.

Free Virtual Event

Post-Fire Response for Property Managers

Oct. 6 | 1 p.m. ET

Kick off Fire Prevention Week with this prerecorded training and live Q&A, where we'll cover critical steps housing organizations should take after a fire occurs.

Register Today

Tips and Tricks for Making the Most of the NHPD

Oct. 15 | 2 p.m. ET

Join the Public and Affordable Housing Research Corporation and National Low Income Housing Coalition to learn how to access and use the National Housing Preservation Database, navigate updated resources, and learn tips for mapping tools and linking datasets.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Learn More

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Learn More

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More