HAI Group
Resource Center

Featured Insight

Year in Review

HAI Group’s 2025 Year in Review: Insights, Training, and Tools Housing Professionals Relied On

As we reflect on 2025, we’re grateful to the housing professionals who rely on our resources, training, and research to strengthen operations and support the communities they serve.

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Recent Resources

From Mitigation to Maintenance: Top Online Training Courses for Housing Professionals

As a housing professional, you juggle various responsibilities, including customer service, mitigation, mediation,...

Shielding Your Community: Essential Cybersecurity Courses for the Public Housing Sector

You’re at your desk when the familiar tone of a new email sounds on your computer. The email is from human resources,...

Ensuring Safety with NSPIRE: Training the Next Generation

In October 2023, the U.S. Department of Housing and Urban Development (HUD) rolled out NSPIRE, a new model for...

The Cost of Training vs. the Cost of Workplace Misconduct

While the cost of employee training may total a few hundred or few thousand dollars, it pales in comparison to $20.2...

Want to Build New Deeply Affordable Housing? Check Out the Faircloth-to-RAD Program

Despite an estimated shortage of 7.3 million rental homes affordable and available to extremely low-income families,...

In the Studio: HAI Group Online Training Developing New PHM Certification Course

Marianne Krager, an associate trainer with Nan McKay and Associates (NMA), sits at a desk covered in black felt as she...

Upcoming Programs and Events

Save the Date

2026 Playground Safety Poster and Essay Contest

February 2026

HAI Group invites young residents aged 6-14 from policyholder organizations to participate in our annual Playground Safety Poster and Essay Contest. Participants are encouraged to share creative ideas that highlight ways to keep playgrounds safe and secure.

Save the Date

2026 Loss Prevention Fund

March 1, 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

Snow and Ice Removal

RISK MANAGEMENT | Emergency Planning

Portable Generator Safety Tips

RISK MANAGEMENT | Maintenance

Preventing Frozen Pipes

RISK MANAGEMENT | Auto Safety

Driving in Winter Weather

RISK MANAGEMENT | Management

Snow and Ice Removal

RISK MANAGEMENT | Maintenance

Slips, Trips, and Falls

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Dryer and Bathroom Vent Safety

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.