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Featured Insight

Company Milestone

  • K_FaveHAI130_Resized Ed Malaspina
  • September 25, 2025

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

AM Best has upgraded our member companies to an A+ (Superior) Financial Strength Rating (FSR). This milestone speaks volumes about the strength of our organization and the trust we've built with our members.

AM Best Celebration-18-2_Resized

Recent Resources

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Insurance, Public Housing, Affordable Housing
  • December 17, 2024

The Best of 2024: Insurance Insights Housing Professionals Couldn’t Miss

Insurance is a critical foundation for protecting multifamily housing agencies, providing coverage that shields...
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Risk Management, Public Housing, Affordable Housing
  • December 17, 2024

From Pests to Policies: The Top Risk Management Topics of 2024

Housing inherently involves risks. Individuals and families comprise communities, bringing unique lives, social...
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Online Training, Public Housing, Affordable Housing
  • December 12, 2024

From Compliance to DEI: 2024’s Most Impactful Online Training Courses

With over 100 courses and certifications available, the HAI Group Online Training platform offers something for every...
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Research, Affordable Housing
  • November 13, 2024

Research Case Study: Everett Housing Authority’s Hiring Practices

By definition, a mission statement is a formal summary of a company, organization, or individual’s aims and values.
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  • November 6, 2024

Protect Your Operations: The Importance of Extra Expense Insurance

Keeping essential housing operations running during an emergency situation requires swift action. Extra expense...
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Research
  • October 29, 2024

Research Case Study: Roanoke Redevelopment and Housing Authority’s EnVision Center

Professional and personal growth opportunities come in various forms, from weeklong conferences to quick workshops...
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Upcoming Programs and Events

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Free Virtual Event

Post-Fire Response for Property Managers

Oct. 6 | 1 p.m. ET

Kick off Fire Prevention Week with this prerecorded training and live Q&A, where we'll cover critical steps housing organizations should take after a fire occurs.

Register Now

Tips and Tricks for Making the Most of the NHPD

Oct. 15 | 2 p.m. ET

Join the Public and Affordable Housing Research Corporation and National Low Income Housing Coalition to learn how to access and use the National Housing Preservation Database, navigate updated resources, and learn tips for mapping tools and linking datasets.

Register Now

2025 Virtual Risk Management Conference

Nov. 6 | All Day

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Learn More

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More