HAI Group
Resource Center

Featured Insight

2025 Risk Champion

Caring Beyond the Job: How Decatur Housing Authority’s Jason Pounds Became a Risk Champion

When Jason Pounds joined the Decatur Housing Authority (DHA) in Nebraska, he wasn’t looking for recognition. Hired as a part-time maintenance worker in February of 2025, just two weeks after the discovery of an embezzlement and fraud case, Pounds stepped into a property in disrepair and a community in need of stability.

RMABlog_FeaturedImage2

Recent Resources

Housing Risk Guide: Fire Safety in High-Rise Buildings

In today’s ever-changing landscape, understanding and managing risks is critical for multifamily housing agencies to...

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...

Research Case Study: Opening Doors to Public Housing

Nearly two dozen housing authorities collaborated with the Vera Institute of Justice to eliminate barriers to accessing...

Discover the New HAI Group Website: Enhanced, Streamlined, and Built for You

We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse...

Research Case Study: Rise and Shine with Gainesville Housing Authority

Summer learning loss is a challenge many families with school-aged children face.

Preservation, Equity, and Resilience: PAHRC’s 2024 Blog Highlights

The 2024 calendar year was dynamic and impactful for the Public and Affordable Housing Research Corporation (PAHRC)....

Upcoming Programs and Events

Register Now

2025 Policyholder Success Session

Dec. 11 | 12:30 p.m. ET

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Save the Date

2026 Loss Prevention Fund

March 1, 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

 

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.