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Featured Insight

2025 Risk Champion

Caring Beyond the Job: How Decatur Housing Authority’s Jason Pounds Became a Risk Champion

When Jason Pounds joined the Decatur Housing Authority (DHA) in Nebraska, he wasn’t looking for recognition. Hired as a part-time maintenance worker in February of 2025, just two weeks after the discovery of an embezzlement and fraud case, Pounds stepped into a property in disrepair and a community in need of stability.

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Recent Resources

Research Case Study: Seattle Housing Authority’s Digital Navigators

The internet is a standard amenity for many households, providing access to vast information and connecting people...

Research Case Study: Burlington Housing Authority’s Offender Reentry Program

Incarcerated individuals nearing their release date face significant challenges as they prepare to transition back to...

Protecting Your Assets: Risk Control Insights for Maintenance Garages

Maintenance staff are vital to a housing agency's success. In addition to their daily tasks, they monitor properties to...

Elder Abuse: Recognizing, Preventing, and Addressing the Silent Epidemic

Elder abuse is a distressing and often hidden issue that can have devastating effects on older residents in public and...

Research Case Study: Boulder Housing Partners is Bringing School Home

The first few years of a child's life are critical for their development. Research shows that 90% of a brain develops...

Research Case Study: Akron Metropolitan Housing Authority's Early Childhood Initiative

Located south of Cleveland, Ohio, the Akron Metropolitan Housing Authority (AMHA) serves 10% of Summit County’s...

Upcoming Programs and Events

Register Now

2025 Policyholder Success Session

Dec. 11 | 12:30 p.m. ET

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Save the Date

2026 Loss Prevention Fund

March 1, 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

 

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.