HAI Group
Resource Center

Featured Insight

New Research From PAHRC

Technical Report: Estimating the Cost to Preserve the Nation’s Public Housing Stock

Maintaining safe, affordable homes for residents has become increasingly urgent as public housing ages. These homes provide stability and opportunity for the 1.5 million people who rely on public housing. This research provides a data-driven foundation to guide policymakers, housing authorities, and communities in sustaining public housing for generations to come.

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Recent Resources

Housing Risk Guide: Portable Generator Safety Tips

Portable generators are essential during power outages, but they also pose significant risks if not used correctly....

HAI Group’s 2025-2026 Training Catalog: Essential Courses for Housing Professionals

HAI Group® Online Training is proud to announce the release of its 2025-2026 course catalog, packed with updated...

Preparing for Disasters and Navigating Insurance Challenges in Affordable Housing: Key Takeaways from HAI Group’s PHADA Presentation

At the Public Housing Authority Directors Association (PHADA) Commissioners’ Conference this January, HAI Group’s...

Housing Risk Guide: Identifying and Remediating Mold

Mold. Beneficial in many ways—think blue cheese and penicillin—but not so much when it’s growing on your walls or...

Housing Risk Guide: Fire Safety in High-Rise Buildings

In today’s ever-changing landscape, understanding and managing risks is critical for multifamily housing agencies to...

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...

Upcoming Programs and Events

Register Now

2025 Policyholder Success Session

Dec. 11 | 12:30 p.m. ET

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.