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New Research From PAHRC

  • Kelly McElwain_Preferred Photo Kelly McElwain, MPP
  • October 23, 2025

Technical Report: Estimating the Cost to Preserve the Nation’s Public Housing Stock

Maintaining safe, affordable homes for residents has become increasingly urgent as public housing ages. These homes provide stability and opportunity for the 1.5 million people who rely on public housing. This research provides a data-driven foundation to guide policymakers, housing authorities, and communities in sustaining public housing for generations to come.

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Recent Resources

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Risk Management, Public Housing, Affordable Housing
  • January 15, 2025

Housing Risk Guide: Identifying and Remediating Mold

Mold. Beneficial in many ways—think blue cheese and penicillin—but not so much when it’s growing on your walls or...
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Risk Management, Fire Safety, Public Housing, Affordable Housing
  • January 14, 2025

Housing Risk Guide: Fire Safety in High-Rise Buildings

In today’s ever-changing landscape, understanding and managing risks is critical for multifamily housing agencies to...
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Online Training, Affordable Housing
  • January 14, 2025

Good Customer Service: The Key to Tenant Satisfaction and Retention

In the multifamily housing industry, exceptional customer service isn’t just a bonus—it’s essential. Tenants are far...
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Research, Public Housing, Affordable Housing
  • January 7, 2025

Research Case Study: Opening Doors to Public Housing

Nearly two dozen housing authorities collaborated with the Vera Institute of Justice to eliminate barriers to accessing...
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Insurance, Risk Management, Online Training, Research, Public Housing, Affordable Housing
  • January 7, 2025

Discover the New HAI Group Website: Enhanced, Streamlined, and Built for You

We’re proud to introduce the redesigned HAI Group website, crafted to deliver a seamless experience for our diverse...
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Research, Affordable Housing
  • January 1, 2025

Research Case Study: Rise and Shine with Gainesville Housing Authority

Summer learning loss is a challenge many families with school-aged children face.
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Upcoming Programs and Events

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2025 Virtual Risk Management Conference

Nov. 6 | All Day

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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