HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

Research Case Study: Fresno Housing’s DEI Strategic Framework

When it comes to dismantling generations of inequity, change does not happen overnight.

Research Case Study: Housing Authority of the City of Austin's iDADS Program

Less than a decade ago, the Housing Authority of the City of Austin (HACA) observed a lack of father figures in many...

Research Case Study: Opportunity Home San Antonio's JEDI Team

Opportunity Home San Antonio, formerly known as San Antonio Housing Authority, is working to prevent institutional...

Research Case Study: Rutland Housing Authority Integrates Support Program for Elderly Population

For many senior citizens, the thought of where they will spend their golden years can be concerning. Will they be able...

Empower Your Organization: Get Certified in Economic Development and Rental Housing Finance

Completing a certificate program offers many benefits for employees, including gaining industry-relevant experience,...

From Mitigation to Maintenance: Top Online Training Courses for Housing Professionals

As a housing professional, you juggle various responsibilities, including customer service, mitigation, mediation,...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.