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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management
  • April 9, 2025

Data-Driven Fire Prevention: How Opportunity Home is Using Tech to Keep Residents Safe

After a devastating fire in a neighboring city required multiple fire departments to respond, the San Antonio Fire...
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Online Training
  • April 4, 2025

HAI Group Online Training Earns Prestigious IACET Reaccreditation

HAI Group® Online Training has once again met the gold standard in continuing education.
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Research
  • March 28, 2025

Research Case Study: Housing Authority of the City of Asheville’s Marvelous Math Club

Math is everywhere and an integral part of our lives. From counting fingers in the early years to budgeting for bills...
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Research
  • March 28, 2025

Research Case Study: Elm City Communities’ One Million Jobs Campaign

Upon release from prison, formerly incarcerated individuals face significant challenges, particularly regarding...
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Insurance, Risk Management
  • March 25, 2025

Avoiding Costly Mistakes: The Importance of Vetting Vendors Properly

Bringing a third-party vendor onto your property can be a valuable solution for maintaining and improving your...
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Risk Management
  • March 25, 2025

Fleet Management Guide for Public and Affordable Housing Professionals

This guide provides essential information about fleet management risks and best practices, including vehicle safety,...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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