HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

Simplify Your Staff Training with HAI Group Online Training’s Assign and Buy Tool

HAI Group Online Training has proudly supported the public and affordable housing industry for the past three decades....

Claims Corner: Navigating Legal Risks in Public Housing Security

Some housing agencies employ security personnel directly or through third-party services to ensure resident safety....

Shielding Your Community: Essential Cybersecurity Courses for the Public Housing Sector

You’re at your desk when the familiar tone of a new email sounds on your computer. The email is from human resources,...

Ensuring Safety with NSPIRE: Training the Next Generation

In October 2023, the U.S. Department of Housing and Urban Development (HUD) rolled out NSPIRE, a new model for...

Beyond the Boiler: 3 Key Strategies for Mechanical Room Safety

Mechanical rooms. They are often out of sight, out of mind for many, with little foot traffic and an assumption that...

5 Things to Know: Navigating Service Animal vs. Pet Accommodations in Public Housing

Over the years, man’s best friend has transformed from a protector of livestock and household pets to a contributing...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.