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  • May 28, 2026

Public Housing Authorities Making a Difference Through Partnerships

Across the country, public housing authorities (PHAs) are partnering to pair the affordable homes they manage with services to create a foundation for residents to improve their health, educational, and economic opportunities. From mobile health clinics in Connecticut to youth engagement programs in Alabama, PHAs establish partnerships that help families stay healthy, children succeed in school, and veterans find stable homes.

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Recent Resources

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Risk Management
  • May 13, 2025

Key Control Policy Templates for Tenants and Employees

Effective key management is essential to maintaining safety, security, and accountability within housing organizations....
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Insurance, Risk Management, Public Housing, Affordable Housing
  • May 8, 2025

Insights on Risk and Insurance: HAI Group in Affordable Housing News

HAI Group is proud to be featured in two articles in the Winter 2024 edition of Affordable Housing News, highlighting...
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Insurance, Risk Management, Housing Training Institute
  • April 18, 2025

How HAI Group Uses NPS to Improve the Member Experience

As an HAI Group® policyholder or member, you’ve probably encountered the acronym NPS in emails, printed materials, or...
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Insurance
  • April 14, 2025

Claims Corner: A $600K Legionella Lawsuit Defended Successfully by HAI Group

When a public housing agency (PHA) faced a $600,000 lawsuit for alleged Legionella exposure, HAI Group®’s appointed...
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Risk Management
  • April 9, 2025

Data-Driven Fire Prevention: How Opportunity Home is Using Tech to Keep Residents Safe

After a devastating fire in a neighboring city required multiple fire departments to respond, the San Antonio Fire...
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Housing Training Institute
  • April 4, 2025

HAI Group Housing Training Institute Earns Prestigious IACET Reaccreditation

HAI Group® Housing Training Institute has once again met the gold standard in continuing education.
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Resident Scholarship Program

HAI Group’s Resident Scholarship Program helps low-income students pay for higher education. In 2026, we’ll be awarding scholarships worth $6,000 each to 20 residents to continue their education.

Application period ends June 5.

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HAI Group’s Risk Management Awards program celebrates excellence in safety and risk management through four distinct categories. These awards highlight exceptional initiatives and contributions that make a meaningful impact.

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Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, fire prevention, and resident communication strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

 Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today. 

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Fire Prevention Center

 HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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Resident Resource Center

The HAI Group Resident Resource Center offers property managers of multifamily housing communities a central place to explore safety-focused programs, contests, and easy-to-understand resources with residents in mind.

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