Less than a decade ago, the Housing Authority of the City of Austin (HACA) observed a lack of father figures in many children’s lives.

For many senior citizens, the thought of where they will spend their golden years can be concerning. Will they be able to stay in their home, aging comfortably surrounded by loved ones and their belongings? Or will they be forced to move to a retirement home due to physical restrictions?

HAI Group Online Training has proudly supported the public and affordable housing industry for the past three decades. Today, more than 30,000 users from 3,000 organizations nationwide trust HAI Group Online Training for professional development, certifications, and the skills needed to excel in the field. Our training platform offers the convenience of learning at your own pace, from any location, at a time that suits you best.

Opportunity Home San Antonio, formerly known as San Antonio Housing Authority, is working to prevent institutional racism and ensure employee equity through established goals to ensure that race does not determine housing assistance or supportive service outcomes and that residents live in neighborhoods that benefit from equitable investment across systems.

Some housing agencies employ security personnel directly or through third-party services to ensure resident safety. However, these personnel can face complex and tragic situations requiring difficult decisions, as highlighted in a recent wrongful death lawsuit in Ohio in which a police officer employed by a public housing authority (PHA) fatally shot a man, claiming self-defense.

You’re at your desk when the familiar tone of a new email sounds on your computer.

In October 2023, the U.S. Department of Housing and Urban Development (HUD) rolled out NSPIRE, a new model for conducting and processing physical inspections of HUD-assisted housing.

As a housing professional, you juggle various responsibilities, including customer service, mitigation, mediation, transportation, and maintenance. Mastering these skills and ensuring resident safety and satisfaction doesn't happen overnight—it requires dedicated training.

Completing a certificate program offers many benefits for employees, including gaining industry-relevant experience, expanding their knowledge and skill set, and boosting their productivity.

One agency, one voice.

That's the mantra of Houston Housing Authority (HHA), an agency that prides itself on operating with excellence and passion for the community it serves.