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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Insurance, Risk Management
  • March 18, 2025

Are Impact-Resistant Shingles Worth the Investment?

Replacing your shingles? Whether a recent storm did a number on your roof or your shingles are starting to show their...
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Risk Management, Public Housing
  • March 11, 2025

Navigating the Riskscape: 10 Key Public Housing Risks

In the complex world of public housing, an array of potential risks lurk, from cyber threats to policy changes. For...
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Risk Management
  • February 11, 2025

Vandalism Problems? Try These Tips to Improve Your Affordable Housing Organization's Property Security

While vandalism incidents may seem trivial compared to violent crime, they still come at a potentially high cost to...
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Insurance, Risk Management
  • January 30, 2025

Is Your Affordable Housing Organization's Business Personal Property at Risk?

Does your housing organization have insurance coverage to protect lost, stolen, or damaged business personal property?
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Insurance
  • January 24, 2025

Ensure Uninterrupted Coverage: Essential Insurance Payment Best Practices

At HAI Group®, we’re committed to helping you meet your agency’s insurance and risk management needs. Whether you’re...
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Insurance, Public Housing, Affordable Housing
  • January 16, 2025

Securing Tomorrow: The Vital Role of Excess Liability Coverage in Affordable Housing

In an era marked by escalating settlement values and growing jury awards due to social inflation, the imperative for...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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