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Company Milestone

  • K_FaveHAI130_Resized Ed Malaspina
  • September 25, 2025

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

AM Best has upgraded our member companies to an A+ (Superior) Financial Strength Rating (FSR). This milestone speaks volumes about the strength of our organization and the trust we've built with our members.

AM Best Celebration-18-2_Resized

Recent Resources

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Risk Management
  • March 26, 2025

How to Use HAI Group's Guided Business Continuity Planning Tool for Affordable Housing Organizations

If an emergency strikes, does your housing organization have a plan in place to remain operational, or is the...
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Cybersecurity, Risk Management
  • March 24, 2025

Create a Cyber Incident Response Plan to Protect Your Housing Organization

Despite a housing organization’s best efforts to boost cybersecurity, not all incidents can be prevented. To prepare...
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Insurance, Risk Management
  • March 18, 2025

Are Impact-Resistant Shingles Worth the Investment?

Replacing your shingles? Whether a recent storm did a number on your roof or your shingles are starting to show their...
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Risk Management, Public Housing
  • March 11, 2025

Navigating the Riskscape: 10 Key Public Housing Risks

In the complex world of public housing, an array of potential risks lurk, from cyber threats to policy changes. For...
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Risk Management
  • February 11, 2025

Vandalism Problems? Try These Tips to Improve Your Affordable Housing Organization's Property Security

While vandalism incidents may seem trivial compared to violent crime, they still come at a potentially high cost to...
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Insurance, Risk Management
  • January 30, 2025

Is Your Affordable Housing Organization's Business Personal Property at Risk?

Does your housing organization have insurance coverage to protect lost, stolen, or damaged business personal property?
Read more

Upcoming Programs and Events

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Free Virtual Event

Post-Fire Response for Property Managers

Oct. 6 | 1 p.m. ET

Kick off Fire Prevention Week with this prerecorded training and live Q&A, where we'll cover critical steps housing organizations should take after a fire occurs.

Register Now

Tips and Tricks for Making the Most of the NHPD

Oct. 15 | 2 p.m. ET

Join the Public and Affordable Housing Research Corporation and National Low Income Housing Coalition to learn how to access and use the National Housing Preservation Database, navigate updated resources, and learn tips for mapping tools and linking datasets.

Register Now

2025 Virtual Risk Management Conference

Nov. 6 | All Day

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Learn More

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More