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Resident Program

  • Headshot-MikeTorelli Mike Torelli
  • February 27, 2026

2026 Loss Prevention Fund: What You Need to Know Before Applying

HAI Group® proudly offers the annual Loss Prevention Fund, a competitive reimbursement program available for eligible HAI Group members and is backed by a $3.5 million pool of funds.

Housing agencies: Now is your opportunity to receive funding for risk management and loss prevention products or services. Through this program, you can complete projects that create a safer environment for your residents while delivering financial benefits for your organization and HAI Group through loss mitigation.

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Recent Resources

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Risk Management
  • May 14, 2025

Housing Risk Guide: Unit Safety Tips

Creating a safe living environment starts inside each unit. From housekeeping habits to fire safety measures, proactive...
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Risk Management
  • May 13, 2025

Key Control Policy Templates for Tenants and Employees

Effective key management is essential to maintaining safety, security, and accountability within housing organizations....
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Insurance, Risk Management, Public Housing, Affordable Housing
  • May 8, 2025

Insights on Risk and Insurance: HAI Group in Affordable Housing News

HAI Group is proud to be featured in two articles in the Winter 2024 edition of Affordable Housing News, highlighting...
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Risk Management, Fire Safety, Resident Resources
  • April 29, 2025

Housing Risk Guide: Cooking Fire Safety

The average American cooks six meals a week at home, so it's no surprise that cooking is the leading cause of home...
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Risk Management
  • April 21, 2025

Housing Risk Guide: Managing Vacant Units and Properties

Public and affordable housing organizations strive to fill vacancies as quickly as possible to meet community needs and...
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Insurance, Risk Management, Housing Training Institute
  • April 18, 2025

How HAI Group Uses NPS to Improve the Member Experience

As an HAI Group® policyholder or member, you’ve probably encountered the acronym NPS in emails, printed materials, or...
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Upcoming Programs and Events

HAI Group Insider Insights

Evacuation Planning for Multifamily Housing

April 28 | 1 p.m. ET 

This virtual session will provide practical guidance on emergency preparedness and resident safety in multifamily housing communities.

Research to Strengthen Your Affordable Housing Advocacy

April 30 | 2 p.m. ET 

Join us for a deep dive into research and data to build a compelling case for building and preserving affordable housing.

Cyber Threats to Public Housing: What Every Agency Needs to Know

May 22 | 1 p.m. ET 

During this virtual event, a panel of experts and housing industry professionals will discuss the real cybersecurity risks facing public housing today and share practical insights to help agencies strengthen their defenses. 

Now Open

Loss Prevention Fund

March 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services. Application period ends May 31.

Learn more and apply.

Now Open

Playground Safety Poster and Essay Contest

February 2026

HAI Group invites young residents aged 6-14 from policyholder organizations to participate in our annual Playground Safety Poster and Essay Contest. Participants are encouraged to share creative ideas that highlight ways to keep playgrounds safe and secure.

Read the contest details and apply.

Now Open

Resident Scholarship Program

February 2026

HAI Group’s Resident Scholarship Program helps low-income students pay for higher education. In 2026, we’ll be awarding scholarships worth $6,000 each to 20 residents to continue their education. Application period ends June 5.

Read more and apply.

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

Spring Maintenance Guide

RISK MANAGEMENT | Resident Safety

Hoarding Risk, Signs, and Resources

RISK MANAGEMENT | Emergency Planning

Insights for Maintenance Garages

RISK MANAGEMENT | Resident Safety

Electric Bikes

RISK MANAGEMENT | Water Safety

Water Damage Prevention

RISK MANAGEMENT | Maintenance

Testing, Maintenance, and Inspection Standards

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Maintenance

Dangers of Gas Lines

RISK MANAGEMENT | Resident Safety

Window Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Learn More

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Learn More

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More