HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

The 5-Step Risk Management Process for Affordable Housing Organizations

At HAI Group, we define risk as the existence of uncertainty regarding a future loss. The “uncertainty” is an event...

Making Property Improvements? Here's How Your HAI Group Account Executive Can Help

If you’re a policyholder at HAI Group, we want you to know that we have your back. We don’t disappear once your policy...

Want Protection From Environmental Cleanup Liability? The First Step is Knowing That the Rules Are Changing

The federal environmental site assessment standard codified into law two decades ago to protect commercial property...

Does Your Housing Organization Need a Cyber Forensics Retainer?

Even the best-prepared organization is vulnerable to cybercriminals seeking to hold data and systems hostage in...

Empowerment Through Awareness: Understanding Human Trafficking in Affordable Housing

Human trafficking, commonly regarded as one of the most severe global human rights issues of the modern day, can happen...

Are Your Emergency Pull Cords Working As Designed?

Emergency pull cords are a common feature in multifamily housing, installed throughout units as a safety precaution for...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.