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Housing Risk Guide: Snow and Ice Removal

When winter weather strikes, housing organizations need to act fast to keep properties safe and accessible. Snow and ice buildup on walkways, roadways, and rooftops can create serious safety risks for residents and staff and open the door to costly liability claims if removal procedures aren’t clear, timely, and well-documented.

SnowBlower

Recent Resources

Housing Risk Guide: Managing Vacant Units and Properties

Public and affordable housing organizations strive to fill vacancies as quickly as possible to meet community needs and...

How HAI Group Uses NPS to Improve the Member Experience

As an HAI Group® policyholder or member, you’ve probably encountered the acronym NPS in emails, printed materials, or...

Housing Risk Guide: Electric Bikes

In recent years, housing organizations have reported a noticeable uptick in fires linked to micromobility devices like...

Housing Risk Guide: Water Damage Prevention

In 2023, water-related claims were the second most common property claim among HAI Group policyholders, resulting in...

AI-Driven Phishing Schemes: What Public and Affordable Housing Agencies Need to Know

Cybercriminals are increasingly leveraging artificial intelligence, or AI, to create more convincing phishing schemes....

Data-Driven Fire Prevention: How Opportunity Home is Using Tech to Keep Residents Safe

After a devastating fire in a neighboring city required multiple fire departments to respond, the San Antonio Fire...

Upcoming Programs and Events

Save the Date

2026 Playground Safety Poster and Essay Contest

February 2026

HAI Group invites young residents aged 6-14 from policyholder organizations to participate in our annual Playground Safety Poster and Essay Contest. Participants are encouraged to share creative ideas that highlight ways to keep playgrounds safe and secure.

Save the Date

2026 Loss Prevention Fund

March 1, 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

Snow and Ice Removal

RISK MANAGEMENT | Emergency Planning

Portable Generator Safety Tips

RISK MANAGEMENT | Maintenance

Preventing Frozen Pipes

RISK MANAGEMENT | Auto Safety

Driving in Winter Weather

RISK MANAGEMENT | Management

Snow and Ice Removal

RISK MANAGEMENT | Maintenance

Slips, Trips, and Falls

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Dryer and Bathroom Vent Safety

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.