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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Research
  • April 8, 2024

Building Inclusive Communities: Strategies for PHAs to Advance Equity

Public housing authorities (PHAs) have a legal obligation to take meaningful steps to address historic patterns of...
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Research, Public Housing, Affordable Housing
  • March 16, 2024

Housing Research: Meeting Unique Needs and Building Accessible Homes

Accessible housing is critical to ensuring that individuals with disabilities and unique needs can live independently...
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Research, Public Housing, Affordable Housing
  • March 6, 2024

Housing Research: Career-Age Families Working Through the Pandemic

The COVID-19 pandemic significantly disrupted the economic stability of career-age families, particularly those living...
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Risk Management, Research
  • December 19, 2023

From Risk to Resilience: Resources to Protect Affordable Housing from Natural Hazards

The Public and Affordable Housing Research Corporation (PAHRC), is the research entity of HAI Group, an insurer...
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Research
  • November 13, 2023

How Public Housing Authorities are Addressing Equity

The word ‘equity’ has become a buzzword in today’s social landscape. And when it comes to public housing authorities...
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Research, Public Housing
  • November 9, 2023

How U.S. Veterans Have Helped Shape Affordable Housing

HAI Group is the proud, leading sponsor of the Public and Affordable Housing Research Corporation (PAHRC), a nonprofit...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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