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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Research
  • August 19, 2024

Research Case Study: Housing Authority of the City of Austin's iDADS Program

Less than a decade ago, the Housing Authority of the City of Austin (HACA) observed a lack of father figures in many...
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Research
  • August 13, 2024

Research Case Study: Opportunity Home San Antonio's JEDI Team

Opportunity Home San Antonio, formerly known as San Antonio Housing Authority, is working to prevent institutional...
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Research
  • August 12, 2024

Research Case Study: Rutland Housing Authority Integrates Support Program for Elderly Population

For many senior citizens, the thought of where they will spend their golden years can be concerning. Will they be able...
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Research
  • July 22, 2024

3 Free Preservation Resources Housing Agencies Need to Know About

As the U.S. is facing a shortage of over seven million affordable rental homes for extremely low-income renters, and...
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Research
  • April 24, 2024

Partnering for Wellness: 8 Strategies for Public Housing Health Initiatives

Health initiatives are an important strategy for public housing authorities (PHAs) to support residents who wish to age...
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Research, Public Housing, Affordable Housing
  • April 17, 2024

Housing Research: Learning Through School Closures

Stable, affordable housing is a foundation for the well-being and development of children. This report, authored by the...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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