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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Research, Public Housing, Affordable Housing
  • January 1, 2023

Housing Research: Seniors in Publicly Supported Homes

As America’s population ages, the need for affordable, accessible housing for seniors becomes increasingly urgent. This...
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Research, Public Housing, Affordable Housing
  • January 1, 2023

Housing Research: The Security of Home

As the senior population continues to grow, the demand for affordable, accessible housing for older adults becomes more...
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Research, Public Housing, Affordable Housing
  • January 1, 2023

Housing Research: Beyond Public Housing

As the affordable housing landscape evolves, understanding the impact of federal housing programs beyond traditional...
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Research, Public Housing, Affordable Housing
  • January 1, 2023

Housing Research: How Public Housing Authorities Are Addressing Equity

Public housing authorities (PHAs) are critical in advancing equity by ensuring all individuals and families have access...
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Research, Public Housing, Affordable Housing
  • January 1, 2023

Housing Research: The Evolution of PHA Health Initiatives

Public housing authorities (PHAs) are pivotal in advancing community health by addressing the intersection of housing...
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Research, Public Housing, Affordable Housing
  • January 1, 2023

Housing Research: 2020 Picture of Preservation

Preserving affordable housing is a critical component of addressing the nation’s housing crisis. This report,...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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