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Company Milestone

  • K_FaveHAI130_Resized Ed Malaspina
  • September 25, 2025

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

AM Best has upgraded our member companies to an A+ (Superior) Financial Strength Rating (FSR). This milestone speaks volumes about the strength of our organization and the trust we've built with our members.

AM Best Celebration-18-2_Resized

Recent Resources

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Research
  • October 18, 2024

Research Case Study: Seattle Housing Authority’s Digital Navigators

The internet is a standard amenity for many households, providing access to vast information and connecting people...
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Research
  • October 10, 2024

Research Case Study: Burlington Housing Authority’s Offender Reentry Program

Incarcerated individuals nearing their release date face significant challenges as they prepare to transition back to...
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Research
  • October 4, 2024

Research Case Study: Boulder Housing Partners is Bringing School Home

The first few years of a child's life are critical for their development. Research shows that 90% of a brain develops...
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Research
  • September 30, 2024

Research Case Study: Akron Metropolitan Housing Authority's Early Childhood Initiative

Located south of Cleveland, Ohio, the Akron Metropolitan Housing Authority (AMHA) serves 10% of Summit County’s...
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Research
  • September 27, 2024

Research Case Study: Bath Housing’s Comfortably Home Program

As homeowners grow older, they face a growing list of challenges that can prevent them from aging in place, including...
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Research
  • September 13, 2024

Research Case Study: Boston Housing Authority’s Healthy Homes Initiatives

Providing the best for public housing residents sometimes means taking a multifaceted approach that marries in-house...
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Upcoming Programs and Events

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Free Virtual Event

Post-Fire Response for Property Managers

Oct. 6 | 1 p.m. ET

Kick off Fire Prevention Week with this prerecorded training and live Q&A, where we'll cover critical steps housing organizations should take after a fire occurs.

Register Now

Tips and Tricks for Making the Most of the NHPD

Oct. 15 | 2 p.m. ET

Join the Public and Affordable Housing Research Corporation and National Low Income Housing Coalition to learn how to access and use the National Housing Preservation Database, navigate updated resources, and learn tips for mapping tools and linking datasets.

Register Now

2025 Virtual Risk Management Conference

Nov. 6 | All Day

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More