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Company Milestone

  • K_FaveHAI130_Resized Ed Malaspina
  • September 25, 2025

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

AM Best has upgraded our member companies to an A+ (Superior) Financial Strength Rating (FSR). This milestone speaks volumes about the strength of our organization and the trust we've built with our members.

AM Best Celebration-18-2_Resized

Recent Resources

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Cybersecurity, Risk Management
  • February 28, 2024

Case Study: Enfield Housing Authority Onboards KnowBe4 Cybersecurity Training Program

When Enfield (CT) Housing Authority Executive Director Scott Bertrand heard about the KnowBe4 cybersecurity awareness...
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  • February 27, 2024

Q&A: Navigating the Landscape of Affordable Housing Finance and Development with Grow America's RHDFP Certification Program

For professionals in public and affordable housing, this is a time of both tremendous need and immense opportunity....
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Insurance, Affordable Housing
  • February 13, 2024

The Case for Growing With the Multifamily Affordable Housing Market

As the need for commercial insurance grows, so do the opportunities for agencies searching for new clients. In a market...
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Cybersecurity
  • February 8, 2024

Powerful (and Free!) New Cybersecurity Resource for Public Housing Agencies

The housing industry continues to be an attractive target for cybercriminals, who can do real damage to your agency in...
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Insurance
  • February 8, 2024

Demystifying Insurance Coverage Limits

Insurance jargon can often be a labyrinth for those not entrenched in the industry. Amid the terminology maze, housing...
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Cybersecurity, Insurance, Risk Management
  • January 25, 2024

Cybersecurity Resilience: A Guide for Affordable Housing Organizations Seeking Robust Cyber Insurance Coverage

Cybersecurity threats are all too real for housing organizations and take many forms, including phishing, ransomware,...
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Upcoming Programs and Events

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Free Virtual Event

Post-Fire Response for Property Managers

Oct. 6 | 1 p.m. ET

Kick off Fire Prevention Week with this prerecorded training and live Q&A, where we'll cover critical steps housing organizations should take after a fire occurs.

Register Now

Tips and Tricks for Making the Most of the NHPD

Oct. 15 | 2 p.m. ET

Join the Public and Affordable Housing Research Corporation and National Low Income Housing Coalition to learn how to access and use the National Housing Preservation Database, navigate updated resources, and learn tips for mapping tools and linking datasets.

Register Now

2025 Virtual Risk Management Conference

Nov. 6 | All Day

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More