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Staff Training

10 Online Courses to Elevate Your Housing Career

Building a successful career in the public and affordable housing industry requires ongoing learning and adaptation. Yet balancing professional development with job demands can be challenging. That’s where online, self-paced courses can make a difference.

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Recent Resources

Cyber Insurance Applications: 11 Red Flags That Can Impact Your Coverage

Cyber insurance is a crucial tool housing organizations should consider leveraging to hedge against increasing...

Cybersecurity Resilience: A Guide for Affordable Housing Organizations Seeking Robust Cyber Insurance Coverage

Cybersecurity threats are all too real for housing organizations and take many forms, including phishing, ransomware,...

Nuclear Verdicts and the Nation's Most Formidable Litigation Environments

Nuclear verdicts—generally considered legal verdicts exceeding $10 million—significantly contribute to social...

Denver Housing Authority's Ransomware Scare: The Anatomy of a Cyberattack

The staff at Denver Housing Authority (DHA) weren't blind to the possibility of a cyberattack. In fact, staff had taken...

From Collaboration to Action in Affordable Housing

Kechelle Jones entered HAI Group’s Mid-Atlantic Risk Control Collaborative in early August 2023 with uncertainty about...

How Public Housing Authorities are Addressing Equity

The word ‘equity’ has become a buzzword in today’s social landscape. And when it comes to public housing authorities...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Now Open

2025 Playground Poster and Essay Contest

As National Playground Safety Week (April 21-25) approaches, rally your young residents (ages 6-14) to explore the importance of protecting their playground kingdom by promoting safety. Submissions due by Friday, May 2, 2025.

Now Open

2025 HAI Group Resident Scholarship Program

HAI Group's Resident Scholarship Program awards $6,000 scholarships annually to help low-income residents pursue higher education. Eligible students may receive scholarships for up to four consecutive years.

Now Open

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Fire Safety in High-Rise Buildings

RISK MANAGEMENT | Maintenance

Identifying and Remediating Mold

RISK MANAGEMENT | Maintenance

Raising the Roof: Exploring the World of Green Roofs in Housing

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Dryer and Bathroom Vent Safety

RISK MANAGEMENT | Resident Safety

Elder Abuse: Recognizing, Preventing, and Addressing the Silent Epidemic

RISK MANAGEMENT | Maintenance

Slips, Trips, and Falls: A Preventable Risk

RISK MANAGEMENT | Maintenance

Portable Generator Safety Tips

RISK MANAGEMENT | Management

How to Boost Volunteer Impact and Mitigate Risks at Your Housing Agency

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.