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Company Milestone

  • K_FaveHAI130_Resized Ed Malaspina
  • September 25, 2025

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

AM Best has upgraded our member companies to an A+ (Superior) Financial Strength Rating (FSR). This milestone speaks volumes about the strength of our organization and the trust we've built with our members.

AM Best Celebration-18-2_Resized

Recent Resources

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Risk Management, Fire Safety
  • October 9, 2023

Fire Prevention Week: The Importance of Fire Safety Education in Low-Income Communities

Poverty conditions don’t invariably lead to more fires but do present certain risk factors that should be addressed on...
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Risk Management, Public Housing, Affordable Housing
  • October 5, 2023

Is it OK to Step on a Cockroach? Our Expert Has Answers to Your Roach-Related Questions

As far as household pests go, cockroaches are pretty disgusting. They scuttle around under cover of darkness, multiply...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • September 1, 2023

Why Directors and Officers Insurance Is Essential for Public Housing Organizations

In the complex landscape of public and affordable housing, a myriad of responsibilities falls upon directors and...
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Insurance, Risk Management, Public Housing, Affordable Housing
  • June 29, 2023

Why Tenant Discrimination Insurance is a Priority for Affordable Housing Organizations

Ensuring fair and equal treatment of tenants is of utmost importance in the housing industry. Unfortunately, instances...
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  • January 18, 2023

3 Skills You Need to Be an Effective Manager in the Affordable Housing Industry

The micromanager. The workaholic. The narcissist. Chances are you’ve encountered at least one of these bad boss types...
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  • December 20, 2022

Exploring the Guardians of Community Affordability: Insights from Two Proactive Organizations

While the terms ‘subsidized’ and ‘affordable’ often go hand in hand when most people think about the U.S. affordable...
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Upcoming Programs and Events

Now Live

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest.

Free Virtual Event

Post-Fire Response for Property Managers

Oct. 6 | 1 p.m. ET

Kick off Fire Prevention Week with this prerecorded training and live Q&A, where we'll cover critical steps housing organizations should take after a fire occurs.

Register Now

Tips and Tricks for Making the Most of the NHPD

Oct. 15 | 2 p.m. ET

Join the Public and Affordable Housing Research Corporation and National Low Income Housing Coalition to learn how to access and use the National Housing Preservation Database, navigate updated resources, and learn tips for mapping tools and linking datasets.

Register Now

2025 Virtual Risk Management Conference

Nov. 6 | All Day

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Learn More

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Learn More