HAI Group Blog

Insurance, Risk Management, and Professional Development Tips for the Affordable Housing Industry.

From Mitigation to Maintenance: Top Online Training Courses for Housing Professionals

As a housing professional, you juggle various responsibilities, including customer service, mitigation, mediation, transportation, and maintenance. Mastering these skills and ensuring resident safety and satisfaction doesn't happen overnight—it requires dedicated training.

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Let’s Talk About Meth Claims

Property claims related to methamphetamine are on the rise. While they’re not the most frequently reported claim—as of this writing, that distinction belongs to fire—HAI Group has seen a noticeable uptick in meth claims in recent months. Perhaps it’s because meth is relatively inexpensive to buy compared to other illicit drugs, or because meth has become more widely available, thanks in part to super labs operated by drug cartels that can produce meth in large quantities. The rise in claims may also be due to the fact that some housing authorities have begun testing for meth when units turn over, regardless of whether they suspect contamination.

Whatever the reason, if you have a meth-related claim at your housing organization, here’s what you need to know.

The sooner you file, the better

“The biggest mistake housing organizations make after discovering meth is waiting too long to file a claim,” said Alkis Liopiros, AIC-M, ACP, CRIS, a senior property claims examiner at HAI Group. “If tests confirm that you’re dealing with methamphetamine contamination, file a claim as soon as you can. Notifying us while the incident is fresh in your mind helps your insurance company and its adjusters investigate the claim more thoroughly. It can also help us close the claim more quickly, so you can get the affected units back in service faster.”

Telltale signs of meth production or use

If your housing organization isn’t testing for meth, it’s important that your maintenance workers know what to look for during routine inspections. Common signs of meth production or use include:

  • Unexplained chemical smells, often described as “sweet”
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Children playing on playground

Exploring Playground Safety: Facts, Figures, and Strategies

Playgrounds are essential spaces for children’s development and fun, providing a healthy outlet for their energy while fostering emotional, social, and cognitive skills. Outdoor playgrounds offer a crucial balance to indoor activities, promoting physical activity and exploration.
 
However, without a robust playground safety program encompassing regular inspection and maintenance, these spaces can pose significant risks to children. Implementing strict safety measures is paramount to ensuring that playgrounds remain safe environments for learning and play.
 
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Championing Safety: Marilee Arsenault's Leadership Shines at North Providence Housing Authority

Since taking on the role of executive director at North Providence Housing Authority in 2021, Marilee Arsenault has prioritized safety and security within the organization. She began her journey with the agency in December 2018 as a public housing coordinator before moving to the role of executive assistant. Two years after becoming executive director, Arsenault was named HAI Group’s 2023 Risk Champion of the Year.

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Building Inclusive Communities: Strategies for PHAs to Advance Equity

Public housing authorities (PHAs) have a legal obligation to take meaningful steps to address historic patterns of segregation, promote housing choice, eliminate disparities in housing access, and build inclusive communities. By developing policies, programs, and practices that promote equity, defined as “fair treatment, access, opportunity, and advancement for all,” PHAs can promote social justice, rectify historic disparities caused by discriminatory housing policies, build inclusive communities, and fulfill their obligation to affirmatively further fair housing.

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